Preventive services

Jump to a section:

• Preventive care reward program
• Earning reward dollars
• Using your reward dollars
• Scheduling a preventive care appointment
• Preparing for your annual wellness visit
• Health and wellness videos
• Measures in place to keep you safe

Preventive care reward program

The UPMC for Life preventive care reward program allows members to earn reward dollars for completing certain preventive screenings by Dec. 31 each year. We'll let you know which preventive screenings you are eligible for in 2025.

• Annual wellness visit—$30 reward
• Diabetic retinal eye exam—$25 reward
• Breast cancer screening—$50 reward
  UPMC Magee-Women’s Imaging hosts Saturday walk-in mammography clinics 1-2 times a month at locations throughout southwest PA. See a list of our Saturday walk-in clinics. 
• Colorectal cancer screening—$60 reward

• At-home check up—$25 reward
  UPMC Health Plan is working with Matrix Medical Network to bring your next checkup right to your home. A Matrix nurse practitioner will come to your home to complete a comprehensive assessment of your overall health as well as go over your medications with you. You may even qualify for a virtual visit—this type of visit will also earn you a $25 reward! This next-level care is designed to complement your regular doctor visits and help you stay up to date on important health services. Schedule online or by phone: 1-888-568-5612 (TTY: 711) Monday through Friday from 8 a.m. to  8 p.m. and Saturday from 8 a.m. to 5 p.m.

Your doctor can recommend the screening(s) you should complete based on your health needs and other factors. We encourage you to discuss the preventive care that’s right for you at your next annual wellness visit. 

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Earning reward dollars

If your plan includes the UPMC for Life Flex Spend Card or UPMC for Life Complete Care Shop Healthy Card, you should have already received your card in the mail with instructions on how to use it. After you complete eligible preventive care screenings and we process the claim from your doctor, reward dollars will be automatically added to this card. If your plan does not include this benefit, after you complete your first screening, we will mail a card to you pre-loaded with your reward dollars.

As you complete additional preventive care screening(s), we will add reward dollars onto your card. We will let you know when new rewards are added. You can also check your card balance in the UPMC Health Plan member site or through the UPMC Health Plan app.

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Using your reward dollars

All UPMC for Life members can use preventive care reward dollars to buy healthy foods at participating stores like Giant Eagle, Kroger, Rite Aid, Walgreens, and Walmart! Choose from a variety of healthy foods like fruits and vegetables, meats and seafood, healthy grains, and pantry staples. To take advantage of your reward dollars, you must shop in-store. Reward dollars will not be accepted on participating retailer websites or apps.

Your preventive care reward dollars can only be used to buy healthy foods. If your plan also includes the Flex Spend Card or Shop Healthy Card allowance, you can use your card toward healthy foods and over-the-counter (OTC) products. Here’s how:

• If your plan includes the UPMC for Life Flex Spend Card or the UPMC for Life Complete Care Shop Healthy Card or if you’ve already received a card for completing eligible preventive care, you can continue to use the card you already have. Any new reward dollars will continue to be automatically added to this card once we process the claim from your doctor. 
• If your plan does not include this benefit and you do not already have a card, after you complete your first screening, we will mail one to you preloaded with your reward dollars along with instructions for how to use it. 
• If you have additional questions about how or when you will receive your reward dollars, please call your Health Care Concierge team at the phone number on your member ID card. 

You have until Dec. 31, 2025, to use your reward dollars earned for preventive care screenings completed in 2024. You have until Dec. 31, 2026, to use reward dollars earned for preventive care screenings completed in 2025. This date is different for your Flex Spend Card and Shop Healthy Card allowance. See your Evidence of Coverage for details.

Here are the types of healthy foods you can buy with your preventive care reward dollars:

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Scheduling a preventive care appointment

You can schedule an appointment with your doctor’s office directly or you can call your Health Care Concierge team at the number on your member ID card.

Use our find care tool to search for providers quickly and easily online.

We also have a direct scheduling line for diabetic retinal eye exams. Call 1-833-779-6824 (TTY: 711) Monday through Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 3 p.m.

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Preparing for your annual wellness visit

Know what to discuss with your doctor

Talking with your doctor about these important topics during your annual wellness visit can help you build a plan for your health together: 

• What you’re doing to stay active. Should you maintain or increase your current level of physical activity?
• How you’re managing your current medications. Are you experiencing any side effects?
• Your energy level, sleep habits, and overall mood. Are you noticing changes to your mood, sleep quality, or energy?
• Preventing falls or injuries. Are you losing your balance or having trouble with stairs? Are you using any tools to help prevent falls?
• Improving bladder control. If you’re having trouble holding it, what exercises can help with bladder training?
• Preventive care. Are you due for any additional preventive screenings?

Bring this list of topics and questions with you to your next appointment!

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Health and wellness videos

These videos discuss common health concerns that might impact you. See how you can prevent or help improve your risk and symptoms:

Fall prevention

Urinary incontinence

 If you’re having trouble holding it and making it to the bathroom, you should discuss this with your doctor. There are exercises that can help with bladder training. Watch this short video to learn more:

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Measures in place to keep you safe

Your providers should have safety measures in place so that you can get the in-person care you need without worry. Check with your doctor or provider directly. You can also visit our Medical Care and Advice page.

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