Skip to main content

UPMC AnywhereCare

Virtual care to fit your needs

UPMC AnywhereCare offers access to low-cost, high-quality virtual care from professionals you trust. Telehealth services like UPMC AnywhereCare are a convenient and easy way to get a medical evaluation from home or the office. You can get medical attention quickly and safely when you use UPMC AnywhereCare. Start a video visit from your smartphone, tablet, or computer.

Visit UPMC AnywhereCare today

Care Services Available

Expand All Collapse All

Virtual Urgent Care

Care Category: Urgent Care

This virtual practice provides 24/7 urgent, high-quality urgent care to patients ages 3+ and older. They can diagnose, treat and prescribe medication for a wide range of conditions, including but not limited to coughs, colds, flu, seasonal allergies and bug bites.


Care Category: Health & Wellness

This virtual practice offers free urgent care and wellness visits to UPMC employees and several external clients. This practice exists to ensure a healthier employee workforce through comprehensive health reviews, addressing gaps in care, scheduling tests, answering questions about lab work, and more.

Children’s AnywhereCare*

Care Category: Urgent Care

This virtual practice provides 24/7 urgent care from pediatric advanced practice providers to children who are 0 to 17 years old.

Ask A Pharmacist

Care Category: Pharmacy

This service is your virtual pharmacist connection center. Appointments with a UPMC Health Plan pharmacist are available Monday-Friday, at no cost to you. You can met with a licensed pharmacist to answer questions about medications, help you work with your doctor, explore lower-cost medicines, and offer tips to help you remember to take your medications on time. If you need medical care, please contact your provider or visit Virtual Urgent Care.

Behavioral Health Concierge

Care Category: Care Routing

This is a chat center for UPMC behavioral health virtual visits. A Concierge can verify your eligibility and help you schedule an appointment. They can also direct you to appropriate assistance for family/relationship or medication concerns; stress, grief, or other emotional issues; depression; anxiety; and other life challenges. Concierges are available Monday-Friday, from 7am to 5pm. This is not a crisis service. If you are in crisis, please call 911, call or text 988 for the Suicide & Crisis Lifeline, go to the nearest emergency room, or call the local ambulance service.

Health Navigation

Care Category: Care Routing

Join a free virtual Anywhere Care session and have a conversation about your health-related needs, goals and values. Health navigators can connect you with clinical services and health coaches to help support your goals.

Health & Wellness Coaching

Care Category: Health & Wellness

This practice offers health coaching to support you and your family in making behavioral lifestyle changes to improve their overall health.

These are not crisis services. If you are in crisis, please call 911, call or text 988 for the Suicide & Crisis Lifeline, go to the nearest emergency room, or call the local ambulance service.

How much does a video visit cost?

With UPMC Health Plan insurance, the cost of Virtual Urgent Care, Children’s AnywhereCare, Talk Therapy and Psychiatry visits range from between $0 to $67 (most members pay $5 to $151). All other services are at no cost with UPMC Health Plan insurance.

Individuals without UPMC Health Plan insurance are charged $67 per visit.

Access to high-quality care from trusted professionals

With UPMC AnywhereCare, you have access to high-quality care from professionals you can trust. UPMC AnywhereCare providers are easily accessible over live video from your smartphone, tablet, or computer. For information about how to register for UPMC AnywhereCare and have a virtual visit, view our UPMC AnywhereCare Guide.

Download the UPMC AnywhereCare app

The process is easy and fast: Download the UPMC AnywhereCare app on your mobile device by clicking the App Store or Google PlayTM links below by searching for “UPMC AnywhereCare.” You can also register from your computer.

The video below shows you how to download the app, step by step.

Visit UPMC AnywhereCare

*UPMC Children’s AnywhereCare is available only to patients who are in Pennsylvania. In order for a child to have a UPMC Children’s AnywhereCare visit, the child’s parent or legal guardian must be with the child during the video portion of the visit, and the child and parent or legal guardian must be in Pennsylvania during the visit. If you are located outside of Pennsylvania at the time of service, you may select the standard UPMC AnywhereCare module and will receive care from a provider employed or contracted by Online Care Network II PC (OCN), also known as Amwell Medical Group, at the discretion of the provider. OCN is not an affiliate of UPMC. Providers are not available to treat members who are in Puerto Rico.

1UPMC AnywhereCare is available for UPMC for You Members at no cost.