We encourage all members to get a COVID-19 vaccine as soon as it is available to them. The COVID-19 vaccine is covered no matter which one you receive, or where you receive it in the United States.* We recommend using the following resources to find a COVID-19 vaccine near you. Each available vaccine is safe and effective. Remember, if you receive the Pfizer or Moderna two-dose vaccine, you will need to receive your second dose from the provider who administered the first, and both doses should be the same brand. Vaccine providers generally do not have additional second doses available for patients who received their first dose somewhere else.
All Pennsylvanians 16 and older are now eligible to receive a vaccine.
Call your Health Care Concierge at 833-280-8510 (TTY: 711) and we can help schedule your vaccine appointment.
Concierges are available Monday through Friday from 7 a.m. to 7 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m.
Important Update: UPMC is following the CDC, FDA, and Allegheny County Health Department guidelines instructing vaccinators to pause the use of the Johnson & Johnson/Janssen (J&J) COVID-19 vaccine. Although serious side effects to the vaccine are extremely rare, UPMC is temporarily pausing the use of the J&J vaccine.
UPMC remains committed to making the COVID-19 vaccine available and accessible. We are currently notifying those with scheduled appointments of the change.
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- Can you schedule an appointment for me at UPMC?
- If you wish to receive a vaccination, please schedule your COVID-19 vaccine with UPMC.
If you have limited access to online services or technology – like a computer or smartphone – or you need assistance in scheduling, you can call your Health Care Concierge at 833-280-8510 (TTY: 711) Monday through Friday from 7 a.m. to 7 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m. We expect high call volume on this line. To keep this option open to those who need it most, please use the online scheduling process if you can.
- What happens if I can’t receive my second vaccine dose when I’m supposed to?
- The second dose should be administered as close to the recommended interval as possible. However, if you are not able to and a delay in vaccination is unavoidable, the second dose of Pfizer-BioNTech and Moderna COVID-19 vaccines may be administered up to 6 weeks (42 days) after the first dose.
- Is the COVID-19 vaccine covered by UPMC Health Plan? Is it covered at no cost?
- Yes. The COVID-19 vaccine is covered no matter where you are and no matter where you go in the United States.*
- Is the vaccine safe? Does UPMC recommend that everyone get the vaccine?
- We strongly believe in vaccination, and the more people who are vaccinated the better protected are our loved ones and communities. For the health and safety of all, we encourage you to get vaccinated. Your vaccine will be at no cost to you wherever you receive it in the U.S.
Vaccines are a safe and effective way to protect yourself and those around you from serious illnesses. Like all vaccines in the United States before being made available, the COVID-19 vaccine(s) underwent clinical trials and scientific evaluation that includes multiple levels of review for safety and effectiveness. Even after authorization, the results of vaccination are continuously monitored across millions of patients to ensure ongoing safety. This process is administered by the FDA and the CDC Advisory Committee on Immunization Practices (ACIP).
If you have questions about whether the COVID-19 or any vaccine is recommended for you, you should talk to your doctor.
If you receive the Pfizer or Moderna two-dose vaccine, you will need to receive your second dose from the provider who administered the first, and both doses should be the same brand.
- Can I stop wearing my mask after I get my vaccines?
- No! While the current COVID-19 vaccines are highly effective, they are only one tool in our efforts to eliminate COVID-19. Even after you get your second dose of the vaccine, we recommend continuing to physically distance, wear a mask, and wash your hands frequently until guidance from state and federal governments changes.
Where can I get the vaccine?
- Do I have to get the COVID-19 vaccine from a primary care provider (PCP)?
- Do I have to get the COVID-19 vaccine from a network provider?
- Can I get the COVID-19 vaccine at a pharmacy?
- Yes, if/when available.
- I’m currently in a state other than Pennsylvania – will the COVID-19 vaccine be covered no matter where I get it?
What about the COVID vaccine and kids?
- Are any COVID-19 vaccines approved for use in children?
- The Pfizer vaccine is approved for people 16 years and older. The Moderna vaccine is approved for 18 years and older.
- When will COVID-19 vaccines be available for children under age 16 years?
- Studies are underway to evaluate safety and efficacy of the COVID-19 vaccine in younger children. While there is no definite timeline at present, researchers are hoping to have enough information to begin vaccinating children by the end of 2021.
- Can my child get the COVID vaccine?
- If your child is 16 years or older, they are eligible to receive the Pfizer vaccine. Talk to your child’s doctor.
Types of vaccines
- What are the differences between the vaccines authorized and recommended to prevent COVID-19?
- According to the Centers for Disease Control and Prevention, all COVID-19 vaccines currently available in the United States have been shown to be highly effective at preventing COVID-19. All COVID-19 vaccines that are in development are being carefully evaluated in clinical trials and will be authorized or approved only if they make it substantially less likely you’ll get COVID-19.
Based on what we know about vaccines for other diseases and early data from clinical trials, experts believe that getting a COVID-19 vaccine may also help keep you from getting seriously ill even if you do get COVID-19 and getting vaccinated yourself may also protect people around you.
||Type of vaccine
||Number of shots
||Does not contain
||2 shots, 21 days apart
||Shot in the muscle of the upper arm
||2 shots, one month (28 days) apart
||Shot in the muscle of the upper arm
Learn more about the different COVID-19 vaccines by visiting the Centers for Disease Control and Prevention.
*This applies to all of our comprehensive medical coverage products, including Medicare Advantage (UPMC for Life), Special Needs Plan (UPMC for Life Complete Care), Medicaid (UPMC for You), CHIP (UPMC for Kids), UPMC Community HealthChoices, and all UPMC commercial group and individual (Pennie/Marketplace) products. Members of Community Care Behavioral Health (CCBH) should contact their Physical Health MCO regarding coverage. Coverage does not apply for standalone dental, EAP, wellness-only, or other limited scope benefit products. Coverage applies to the FDA-emergency use authorized vaccines administered in the United States.