Loading component...

The 988 Suicide & Crisis Lifeline adds nationwide ASL services for Deaf and Hard of Hearing callers

Nov. 2023Important Notices
Pennsylvania implemented the 988 Suicide & Crisis Lifeline last July. Like 911, it is simple to remember. This measure helped make it easier for people to access support during a mental health crisis nationwide.

Support has now expanded to include nationwide American Sign Language (ASL) services for people who are Deaf and Hard of Hearing. Callers who are Deaf, DeafBlind, DeafDisabled, Hard of Hearing, and Late-Deafened can connect directly to a trained 988 Lifeline counselor in ASL using these steps:
  1. Visit 988lifeline.org.
  2. Click the “ASL Now” button.
  3. Follow the prompts.

Direct dialing to 988 from a videophone will be available soon. In the meantime, ASL callers can call 1-800-273-TALK (8255) from their videophone to reach ASL services.

Recent Announcements

Certified Community Health Worker (CCHW) Provider Billing Notification

UPMC for You will now reimburse for up to three certified community health worker (CCHW) visits per member per calendar year for Medicaid recipients, per the Pennsylvania Department of Human Services (PA DHS).
Apr. 2026Important Notices

CME Webinar: First Annual Dr. Jim Withers Lecture

Please join us for the First Annual Dr. Jim Withers Lecture, featuring Dr. Jim Withers, a global leader in compassionate, justice-centered care
Apr. 2026Education/Webinars

Provider Directory Updates and Required Attestation

As you know, UPMC Health Plan requires all providers to verify their provider directory information at least every 90 days (quarterly).
Apr. 2026Important Notices

Loading component...