Options to check member eligibility

Apr. 2024Important Notices
If you are unsure about a member's insurance coverage, please use their PROMISe™ ID or Provider OnLine to confirm their eligibility. There are no eligibility dates on member ID cards. The date printed on a member ID card is not the member's date of eligibility; it is the card’s print date.

Recent Announcements

Provider Directory Updates and Required Attestation

As you know, UPMC Health Plan requires all providers to verify their provider directory information at least every 90 days (quarterly).
Oct. 2026Important Notices

Clinical workflow changes through Epic®

Changes are coming for network providers that utilize Provider OnLine to submit specific information to UPMC Health Plan. Select activities that were previously completed in Provider OnLine will now transition to UPMC Health Plan Tapestry Link.
Oct. 2026Important Notices

CME Webinar: Navigating Grief Conversations

Please join us for a live, CME-accredited webinar on Thursday, Nov. 12, 2026, that will enhance your confidence and effectiveness in supporting patients dealing with loss & grief.
Oct. 2026Education/Webinars