Skip to main content

What is Baby Steps Maternity Health Coaching?


As a member of UPMC Health Plan, you have access to Baby Steps—a maternity program—that connects you with a Baby Steps health coach to help you have the healthiest experience possible before, during, and after your pregnancy.

It’s simple: You talk to your Baby Steps health coach about your questions and concerns. In turn, they will listen to your concerns and support you by providing answers, tips, and resources, while assessing your needs and educating you on any potential risk factors you may have. Your Baby Steps health coach is an experienced nurse dedicated to providing you support throughout your pregnancy, including the postpartum (after birth) period.

How you interact

How frequently you communicate is up to you. You can chat over the phone for 10 minutes every week or meet face-to-face for 30 minutes once a month. We also offer virtual visits through UPMC AnywhereCare, which would allow you to meet with your coach from the comfort of your home. Some parents-to-be like to check in before an upcoming appointment to go over questions for their doctor. Others like to talk as questions come up. In other words, we’re here to support you.

Some examples of what you can talk about:

  • Prenatal vitamins
  • Creating a birth plan
  • Making healthy lifestyle changes such as quitting smoking, becoming more physically active, and reducing stress
  • Breastfeeding
  • Baby basics like clothing, diapers, and crib safety
  • Vaginal births versus C-sections (surgical procedure used to deliver a baby through incisions in the abdomen and uterus)
  • Premature birth and ways to reduce the chances of having one
  • Transitioning back to work
  • Managing chronic conditions, such as gestational diabetes and high blood pressure or asthma, while pregnant
  • Sudden infant death syndrome (SIDS)
  • Birth control methods for after childbirth
  • Vaccinations for infants
  • Signs and symptoms of postpartum depression
Meet the Maternity Health Coaches

UPMC Health Plan maternity health coaches are here to help prepare you for a healthy pregnancy.

Meet our coaches

Frequently Asked Questions

Expand All Collapse All

I have a health care provider. What does the Baby Steps health coach do?

Your Baby Steps health coach is great resource who adds to your overall experience. They have time to discuss topics that you didn’t get to cover at your appointment or answer your questions or concerns. Your Baby Steps coach will work with and inform your provider, but only if you give them permission.

What experience does a Baby Steps health coach have?

All are registered nurses with years of hospital or practice experience. Many have additional certifications in obstetrics, such as maternal/newborn nursing and breastfeeding consultation. They are all passionate about bringing new life into the world.

What’s the cost?

As a UPMC Health Plan member, there is no cost to speak with a Baby Steps health coach. You can speak with them as often as you like.

I don’t have a lot of time; is that OK? How often can I talk to a coach?

You can decide how often you connect with a coach. Baby Steps health coaches are here to support you and help meet your needs. You can schedule a weekly call. Or you can call when you have topics you want to discuss. Our coaches are flexible and will work with your schedule.

Do you offer virtual visits?

Yes! You can meet virtually with your Baby Steps health coach using UPMC AnywhereCare. Contact the Baby Steps health coach team for more details.

Contact us

Contact us to learn more about the UPMC Health Plan Baby Steps Program and get in touch with a Baby Steps health coach. Coaches are available Monday through Friday from 7 a.m. to 8 p.m. and Saturdays from 8 a.m. to 3 p.m.

CMN21-0928-4 – NTG