New to UPMC Health Plan? Register for a UPMC Health Plan Login to access MyHealth OnLine, the UPMC Health Plan app, RxWell, member guide, and more!
Call our Web Support Services team toll-free at 1-800-937-0438 (TTY: 711). Help is available Monday through Friday 7 a.m. to 7 p.m. and Saturday 8 a.m. to 3 p.m.
With MyHealth OnLine, you can:
Designate a primary care provider (PCP)
You can sign in to MyHealth OnLine to search for and select a PCP or designate your provider if you already have one. Select a PCP today.
Complete your MyHealth Questionnaire
It only takes about 20 minutes. Afterward, MyHealth OnLine will be customized to meet your needs. You’ll also get a summary of your current health status and personalized suggestions to help you maintain or improve your health. Complete the well-being assessment today.
Enroll in autopay
You can make paying your monthly premium bill fast and easy by enrolling in autopay. This reoccurring payment option is simple and secure.
If you enrolled for coverage through your employer, you would pay your share of the cost through a payroll deduction. If you enrolled for coverage on your own, you must pay a premium every month. Check your member guide to see if you are eligible. Review your member guide.
Go paperless by updating your preferences
View documents and details
View coverage and spending details, download forms, and access plan documents in MyHealth OnLine.
By electing to receive documents like your Explanations of Benefits (EOB) on MyHealth OnLine rather than by mail, you’ll have everything you need in one place. Sign in to update your preferences.
When you sign in, you’ll also have access to:
- A medical cost estimator that will give you an idea of how much a specific procedure will cost.
- Your MyUPMC account to review information about the care you received from UPMC providers.
Chat online with Member Services or a health coach
Get questions answered by live chatting with our outstanding team of Health Care Concierges.
Live your healthiest life. Sign in to access programs, activities, and tools that can help you stay well and achieve your health goals, and to chat with a UPMC Health Plan health coach.
Review your member guide
Whether you are a new or returning member, it’s important to take a few minutes to review your member guide to learn about what your plan offers. We update this guide each year, and the information it contains will help you take control of your health and your health care expenses. There are two ways you can access your member guide:
- Sign in to the UPMC Health Plan app, tap Plan Details, then select Member Guide.
- Sign in to MyHealth OnLine and follow this path: Menu > Forms and Guides > under Plans and Coverage, select Member Guide.
This helpful guide will tell you how (and why) you should:
- Download the UPMC Health Plan app.
- Take the MyHealth Questionnaire.
- Find a provider/select your primary care provider.
Search for a doctor, medication, or pharmacy
Find the right doctor based on your needs and plan. Sign in to MyHealth OnLine or the UPMC Health Plan app to search for local providers in your network.
Avoid headaches at the pharmacy by making sure your medications are covered. Sign in to see the cost of a drug based on your plan or find a pharmacy near you. You can even get a personal review of your medications.