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UPMC for Life members

Call us toll-free: 1-877-539-3080
(TTY: 711)

Oct. 1 – Mar. 31:
Seven days a week
from 8 a.m. to 8 p.m.

Apr. 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 3 p.m.

UPMC for Life prospective members

Call us toll-free: 1-866-400-5077
(TTY: 711)

Oct. 1 – Dec. 31:
Seven days a week from 7 a.m. to 9 p.m.

Jan. 1 – Sept. 30:
Seven days a week from 8 a.m. to 8 p.m.

Contact us by mail or email

UPMC Health Plan
Attn: UPMC for Life
U.S. Steel Tower, 25th Floor
600 Grant Street
Pittsburgh, PA 15219

Email:
UPMC for Life members:
Contact us using our online form.

UPMC for Life prospective members: upmcmedicare@upmc.edu

Visit

Capital City Mall: 3506 Capital City Mall Drive, Camp Hill, PA 17011
Hours: Mon.-Sat. 11 a.m. to 8 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to Capital City Mall

Logan Valley Mall: 5580 Goods Lane, Altoona, PA 16602
Hours: Mon.-Sat. 10 a.m. to 8 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to Logan Valley Mall

Loyal Plaza (Giant) shopping center: 1925 E. 3rd St., #10 Williamsport, PA 17701
Hours: Mon.-Sat. 9 a.m. to 7 p.m., Sun. 11 a.m. to 5 p.m.
Get directions to Loyal Plaza (Giant) shopping center

Millcreek Mall: 654 Millcreek Mall, Erie, PA 16565
Hours: Mon.-Sat. 10 a.m. to 9 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to Millcreek Mall

Monroeville: Royal Oak Shopping Center
UPMC Health Plan
1768-A Golden Mile Highway
Monroeville, PA 15146
Hours: Mon.-Sat. 9 a.m. to 7 p.m., Sun. 11 a.m. to 5 p.m.
Get directions to our Monroeville location

Ross Park Mall: 1000 Ross Park Mall Drive, Pittsburgh, PA 15237
Hours: Mon.-Thurs. 10 a.m. to 8 p.m., Fri.-Sat. 10 a.m. to 9 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to Ross Park Mall

South Hills Village: 301 South Hills Village, Bethel Park, PA 15241
Hours: Mon.-Thurs. 10 a.m. to 8 p.m., Fri.-Sat. 10 a.m. to 9 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to South Hills Village

UPMC Health Plan Neighborhood Center – The Village at Eastside: 6410 Penn Ave., Pittsburgh, PA 15206
Neighborhood Center's UPMC Health Plan Connect Center hours: Wed. 9 a.m. to 8 p.m., Fri. 9 a.m. to 8 p.m., Sat. 9 a.m. to 7 p.m.
Get directions to UPMC Health Plan Neighborhood Center

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC Health Coverage Inc.

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UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 3 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Jan. 1 – Sept. 30:
Seven days a week from 8 a.m. to 8 p.m.

Oct. 1 – Dec. 31:
Seven days a week from 7 a.m. to 9 p.m.

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Last Updated: 1/19/2024