Health Care Concierge
Fast, efficient, and always personal
Each UPMC for Life
member has a Health Care Concierge
team that’s dedicated to answering your questions and helping you understand your benefits. Our representatives are knowledgeable about Medicare and how your health plan works. We’re committed to answering your questions and helping you get the information you need in just one call.
Learn how extra benefits, like our Health Care Concierge team, are important to UPMC for Life
We can help you:
- Research and find local network providers.
- Check to see if a prescription drug is covered.
- Understand your health care costs.
- Get answers to benefit questions.
- Schedule doctor and preventive care appointments.
- Take advantage of your free gym membership and fitness benefits.
- Learn about community events and member programs.
- Set up your UPMC Health Plan Login. This is your connection to many of the online tools UPMC for Life offers to help you track your coverage.
- Use tools like the UPMC Health Plan mobile app, MyHealth OnLine, and the RxWell app.
Getting you the right answers fast when you have a problem or need help is our first priority. We’re dedicated to providing you with access to the very best health care, customer service, and extra members-only programs.
With just one phone call, you can talk to someone who is knowledgeable about Medicare and your plan benefits.
UPMC Health Plan earned a record-breaking five Gold Stevie Awards® at the 15th annual Stevie Awards. The Health Plan won eight awards totals and was also named a 2021 Grand Stevie Award Winner.