When you are a UPMC Health Plan member, help is always here for you!
A UPMC Health Plan care manager can help you:
- Manage your chronic condition(s).
- Get support for your behavioral health needs.
- Transition between caregivers.
- Schedule appointments and arrange transportation.
- Find pediatric care.
- Connect with community resources.
Connecting with a care manager is FREE and easy for all UPMC Health Plan members. There is no copay and you can connect virtually, by phone, or by asking your health care provider.
Our Health Care Concierge team provides outstanding service.
Learn what makes our Health Care Concierge team so special by watching this short video:
A Health Care Concierge can help you:
- Find a doctor or other provider.
- Get answers to benefits questions and understand how your health plan works.
- Learn if a prescription drug is covered.
- Schedule important preventive care appointments.
- Find a participating provider if you need care while you’re traveling outside UPMC Health Plan’s service area.
You can connect with a Health Care Concierge through our app, on our secure member website, or over the phone.