Here’s the plan for comprehensive care, when and where you need it
24/7 video visits
With the 24/7 video visits telemedicine platform, you can receive care for nonemergency conditions, including cold and flu symptoms, sinus infections, allergies, and pink eye.4
UPMC MyHealth 24/7 Nurse Line
You can get health advice from a registered nurse by calling the UPMC MyHealth 24/7 Nurse Line.5 Nurses are available day and night to help you decide how to address a health concern—at no cost to you.
Student and dependent coverage
Dependents (up to age 26) who live outside our service area have coverage through our extended network. If your dependents are attending a college or university, they can receive in-network care from an on-campus student health center.6
Travel
Need care while you’re traveling? We've got you covered. UPMC Health Plan—through the Cigna Healthcare PPO Network—provides nationwide access to care.
Free global emergency assistance services
As a UPMC Health Plan member, you have access to Assist America, a global emergency assistance program. You can use it if you experience an emergency while traveling more than 100 miles from home (including to another country) for less than 90 days.7 Assist America can connect you and your covered family members to doctors, hospitals, pharmacies, and more. This service is available at no cost to you.