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Meet Our Medicare Advisor Team

Our Medicare Advisors can help you choose the Medicare plan that’s right for you. Call us toll-free at 1-855-632-2146 (TTY: 711) to speak with us today!

Select a team member below and get to know our Medicare Advisors

The Medicare Advisor team is dedicated to working with Medicare members just like you every day. You can speak to someone over the phone, schedule a one-on-one appointment, or RSVP for a Medicare meeting.

Excellent customer service!

UPMC Health Plan was named a Grand Stevie ® Award winner for overall best Sales and Customer Service at the 17th annual Stevie Awards in 2023. For more information, visit

Phone Advisors

This team is knowledgeable about Medicare and can answer your questions. You can get personal support over the phone or online via live chat. We’re here to help you compare costs, find providers, and check to see if your prescriptions are covered.

In-Person Advisors

Join us at a meeting to learn about Medicare and your UPMC for Life Medicare Advantage plan options. You can even meet face-to-face with us at the time and place of your choice.

UPMC for Life has hundreds of in-person advisors who work hard to help Medicare members pick the plan that will best meet their needs.

Meet the UPMC for Life In-Person Advisors

  • William N. Bell, MBA, FAHM, ITP
    Medicare Sales

  • Claudia Tyler
    Medicare Brokerage Sales

Broker managers


  • Anthony Scafede
    Medicare Brokerage Operations Specialist

  • Ronald Wright
    Medicare Broker Engagement Specialist

Community Benefits Advisors

We work in your community to help people with Medicare and Medicaid (Medical Assistance) understand their health insurance options. We also host health and wellness events that can help you learn about your coverage and stay healthy. We are community based and can work with you over the phone, face to face, or at a neighborhood meeting.

Meet the UPMC for Life Community Benefits Advisors

Community Relations Team

Our goal is to connect with health care leaders in your community to bring you quality health and wellness programs. We host events that can help you learn about your coverage, get preventive health screenings, and stay active. We’re happy to partner with organizations to improve the health of our community.

Meet the UPMC for Life Community Relations Team

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC Health Coverage Inc.

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UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 3 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Jan. 1 – Sept. 30:
Seven days a week from 8 a.m. to 8 p.m.

Oct. 1 – Dec. 31:
Seven days a week from 7 a.m. to 9 p.m.


Last Updated: 1/19/2024