Stress health coaching

Virtual, telephone, and in-person* sessions

Making changes to improve your mental health is easier with the support of a health coach. Through this program, you can work with a coach to explore tools and strategies that can help you cope with stress and feel better.

Your coaching sessions can happen virtually through UPMC AnywhereCare, over the phone, or in person.

• Video visits with health navigators on UPMC AnywhereCare
  Health navigators can connect you to clinical services and health coaches to support your stress management goals. Join a free health navigation session and have a conversation about your health-related needs and goals. To get started, register for or log in to UPMC AnywhereCare.
• Telephonic and in-person health coaching
  Call us toll-free at 1-855-395-8762 (TTY: 711) to start working with a coach to better manage your stress. Help is available Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 3 p.m.

Stress management text program

Quick support to help with stress

Through our text messaging program, you can get tips, exercises, and resources that can help you manage stress. The program is available to you 24/7. You can move through it at your own pace and choose the topics to focus on: breathing, muscle relaxation, imagery, physical activity, or mindfulness. Enroll by texting the keyword PEACE to 876-247.**

Stress health coaching

Virtual and telephone sessions

Making changes to improve your mental health is easier with the support of a health coach. Through this free program, you can work with a coach to explore tools and strategies that can help you cope with stress and feel better.

Your coaching sessions can happen virtually through UPMC AnywhereCare or over the phone.

• Video visits with health navigators on UPMC AnywhereCare
  Health navigators can connect you to clinical services and health coaches to support your stress management goals. Join a free health navigation session and have a conversation about your health-related needs and goals. To get started, register for or log in to UPMC AnywhereCare.
• Telephonic health coaching
  Call us toll-free at 1-855-395-8762 (TTY: 711) to start working with a coach to better manage your stress. Help is available Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 3 p.m.

Stress management text program

Quick support to help with stress

Through our text messaging program, you can get tips, exercises, and resources that can help you manage stress. The program is available to you 24/7. You can move through it at your own pace and choose the topics to focus on: breathing, muscle relaxation, imagery, physical activity, or mindfulness. Enroll by texting the keyword PEACE to 876-247.*

Behavioral health coaching

If you are dealing with depression, anxiety, attention-deficit/hyperactivity disorder, or substance use, it’s important to have access to support. Our behavioral health coaches can help you:

• Better understand your symptoms and recognize when it’s time to seek help.
• Explore and address barriers that may prevent you from managing your behavioral health needs.
• Set realistic goals.
• Find behavioral health treatment and community resources.

You can get one-on-one behavioral health coaching over the phone by calling UPMC Health Plan Behavioral Health Services at 1-888-777-8754. TTY users should call 711.

Behavioral health coaching

If you are struggling with depression, stress, anxiety, or substance use, or if you want to quit using tobacco, it’s important to have support. You are eligible for services through behavioral health managed care organizations (BH-MCO) that are overseen by the Pennsylvania Department of Human Services’ Office of Mental Health and Substance Abuse Services (OMHSAS). Visit the Pennsylvania Department of Human Services 'Office of Mental Health and Substance Abuse Services' website to find contact information for your BH-MCO. You can call your BH-MCO toll-free 24 hours a day, 7 days a week.

You can also call the UPMC for You Health Care Concierge team at 1-800-286-4242 (TTY: 711) for help contacting your BH-MCO. Our Health Care Concierge team is available Monday, Tuesday, Thursday and Friday from 7 a.m. to 7 p.m.; Wednesday from 7 a.m. to 8 p.m.; and Saturday from 8 a.m. to 3 p.m.

Behavioral health coaching

If you are dealing with depression, anxiety, attention-deficit/hyperactivity disorder, or substance use, it’s important to have access to support. Our behavioral health coaches can help you:

• Better understand your symptoms and recognize when it’s time to seek help.
• Explore and address barriers that may prevent you from managing your behavioral health needs.
• Set realistic goals.
• Find behavioral health treatment and community resources.

You can get one-on-one behavioral health coaching over the phone by calling UPMC Health Plan Behavioral Health Services at 1-888-777-8754. TTY users should call 711.

Behavioral health support

If you are struggling with depression, stress, anxiety, or substance use, or if you want to quit using tobacco, it’s important to have support. You are eligible for services through behavioral health managed care organizations (BH-MCO) that are overseen by the Pennsylvania Department of Human Services’ Office of Mental Health and Substance Abuse Services (OMHSAS). Visit the Pennsylvania Department of Human Services 'Office of Mental Health and Substance Abuse Services' website to find contact information for your BH-MCO. You can call your BH-MCO toll-free 24 hours a day, 7 days a week.

You can also call the UPMC Community HealthChoices Health Care Concierge team at 1-844-833-0523 (TTY: 711) to get contact information for your BH-MCO. Our Health Care Concierge team is available 24 hours a day, 7 days a week.

LifeSolutions

If your employer offers EAP services through LifeSolutions®, you and members of your household are eligible to use the following services:

• Counseling sessions in-person, by phone, or via video for support and guidance related to personal, relationship, or work concerns.
• No-cost consultations related to financial wellness and legal issues.
• Virtual counseling sessions through UPMC AnywhereCare^†. UPMC AnywhereCare Virtual Counseling is available to UPMC Health Plan members and their household members who are 18 or older. Log in to UPMC AnywhereCare and select Virtual Counseling Appointment Scheduling to set up your session. You will need a UPMC AnywhereCare account to get started.

Visit lifesolutionsforyou.com or call LifeSolutions today at 1-800-647-3327 (TTY: 711). Phones are answered 24/7 for immediate help. All services are private and confidential.

LifeSolutions

LifeSolutions® offers telephonic counseling sessions to help you and members of your household address work or personal concerns and become healthier, happier, and more productive.

LifeSolutions also offers free consultations related to financial wellness and legal issues.

Visit lifesolutionsforyou.com or call LifeSolutions today at 1-800-647-3327 (TTY: 711). Phones are answered 24/7 for immediate help. All services are private and confidential.

UPMC AnywhereCare**

Virtual Counseling is available to UPMC Health Plan members and their household members who are 18 or older. Log in to UPMC AnywhereCare and select Virtual Counseling Appointment Scheduling to set up your session. You will need a UPMC AnywhereCare account to get started.

UPMC Resources for Life

Through UPMC Resources for Life®, you and your caregiver(s) can receive six counseling sessions per concern each year at no cost. Counselors can help you cope with family and relationship concerns, stress, grief, and other emotional issues. Call Resources for Life at 1-866-441-4395 (TTY: 711) to schedule a phone or in-person appointment. Help is available Monday through Friday from 8 a.m. to 5 p.m.

UPMC AnywhereCare**

Virtual Counseling is available to UPMC Health Plan members and their household members who are 18 or older. Log in to UPMC AnywhereCare and select Virtual Counseling Appointment Scheduling to set up your session. You will need a UPMC AnywhereCare account to get started.

Behavioral health providers

As a UPMC Health Plan member, you have access to family medicine doctors and care teams. These providers can help you manage a number of behavioral health issues. Learn more about the behavioral health services that are available to you.