Video Visits
Get the virtual care and expert advice you and your family need with through the UPMC Health Plan member site or app.
Virtual Visits Transition
At UPMC, your health is our priority. We have recently updated the portal experience for patients who receive care in Central Pa., Northwest Pa., Maryland, or New York. Learn what this change means for your virtual care and which patient portal best fits your needs.
For members who receive care in Southwest Pa
Access care anytime with MyUPMC. With 24/7 video visits, patients of all ages can receive care for minor illnesses and injuries, regardless of whether they have a UPMC provider. All you need to get started is MyUPMC and a computer, smartphone, or tablet.*
Start a Visit
For members who receive care outside Southwest Pa
Experiencing a minor illness or injury? Have a 24/7 video visit through the UPMC Patient Portal, available for patients of all ages. Simply log in to connect to a UPMC provider.*
Start a Visit
Traveling outside of Pennsylvania?
Contact a Health Care Concierge at 1-844-220-4785 (TTY:711) Monday through Friday from 8 a.m. to 6 p.m. for help finding care closest to you. You can also reach out to your primary care provider's office for virtual care options. In case of emergencies, please call 911 or your local ambulance service, go to the nearest emergency room, or call or text the Suicide and Crisis Lifeline at 988.