AON Health Coaching

Health Coaches

Most of us have an idea of what we need to do in order to lose weight, become more active, or make changes to improve a health condition like diabetes or heart disease. We just don’t do it. What we really need to become healthier is sustained motivation.

That’s where a health coach can help. As a UPMC Health Plan member, you have access to our health coaching program free of charge. You can meet with your health coach as often as needed by telephone. He or she will give you plenty of advice and practical information—and, more importantly, inspire you to take the first step to better health. And the step after that. And the step after that.

  • Come up with a clear goal and create a plan to get there.
  • Make changes that last.
  • Stay motivated.
  • Keep your goal in sight.
  • Overcome obstacles.

What’s the secret to success? Our health coaches use a proven technique called motivational interviewing. This method helps you home in on what truly inspires you to become healthier. Once you have that focus, your journey to better health gets much easier.

Help with your condition
If you’re living with a health condition, we can ease things for you by helping coordinate your care. Our health coaches can help you follow your doctor’s care plan, better understand treatment options identified by your provider, put you in touch with community resources, and help you improve your skills so you can better manage your condition.

These are just a few of our programs:

  • Diabetes
  • Cardiovascular health
  • Respiratory issues like COPD and asthma
  • Low back pain
  • Maternity
  • Anxiety
  • Depression


Health and Wellness Programs

Research shows that it takes about four weeks for a new behavior change to become a habit. Each of our five lifestyle improvement programs is designed to help you achieve a new health routine that puts you on the road to better health. You can work through these programs with guidance from a health coach or on your own—any way you prefer. Programs include:

MyHealth Less Stress™:
Develop a specific plan to improve work-life balance and better handle the stresses that arise each day. Learn about both good and bad stress and how to use strategies, skills, and relaxation techniques to boost your coping skills.

MyHealth Weigh to Wellness™:
Learn to balance your food intake with your physical activity to manage your weight over the long term. Includes techniques to help you make wise food choices, build activity levels, and replace unhealthy eating habits with healthy ones—one good habit at a time.

MyHealth Eating Well™:
Create a personalized eating plan that will guide you to make healthy food selections, maintain a healthy weight, and decrease your risk of chronic disease. You’ll also have access to hundreds of nutrition articles and healthy, tasty recipes.

MyHealth Step Up to Wellness™:
Assess your current fitness level with a personalized survey, create a tailored activity plan, and enjoy working with a virtual personal trainer who guides you to log your activity and track your progress.

MyHealth Ready to Quit™:
Become empowered to quit using tobacco with a personal action plan that includes techniques for changing behavior and proven tools based on the latest research. You’ll be guided every step of the way, and you will be ready for your “Quit Day.”

To contact a health coach, call 1-844-252-0690

Active&Fit Direct

Choose from 10,000+ participating fitness centers with flexibility to change anytime, for just $28/month*
The Active&Fit Direct program is America’s fastest growing fitness program of its kind.

Program benefits:

  • Searchable fitness center directory
  • Activity tracking with 250+ wearable fitness devices, apps, and exercise equipment
  • The option to switch fitness centers to make sure you find the right fit
  • NEW! 800+ on-demand fitness video classes accessible at home or on-the-go at no additional charge


Save More. Live Better.
With the ChooseHealthy® program, offered by your health plan, you can save more on wellness products and be empowered with health improvement tools to help you live better every day.

Learn About ChooseHealthy


Prescription for Wellness

A free member resource for getting and staying healthy
Prescription for Wellness offers customized help with lifestyle and condition management, as well as shared decision support services. These services are personalized to help you meet your goals. And the best part—it’s free for all UPMC Health Plan Aon Exchange members!

You will work with our Prescription for Wellness team. Our health coaches can help if your goals include healthy lifestyle changes. Our care managers can teach you how to manage your condition. They can also help you understand your overall health care needs. You choose how you work with us!

Learn about Prescription for Wellness

Contact Us

Phone: 1-844-252-0690 TTY: 711

Monday – Friday 7 a.m. – 7 p.m. ET
Saturday 8 a.m. – 3 p.m. ET

Interactive Voice Response:
24 hours a day/7 days a week