Mary Beth Jenkins

Executive Vice President
UPMC

President
UPMC Insurance Services Division

President and Chief Executive Officer
UPMC Health Plan

Mary Beth Jenkins serves as the executive vice president of UPMC, president of the UPMC Insurance Services Division, and president and CEO of UPMC Health Plan. Under her leadership, UPMC Health Plan is uniquely positioned in the health care marketplace to provide quality, choice, access, service, and value to its members, being the second largest provider-sponsored insurer in the nation—serving over 4 million members and recognized among the top-quality plans nationwide. Ms. Jenkins has held multiple progressive roles at UPMC Health Plan. For over 25 years, she has driven operational efficiencies that help the company maintain low administrative costs and high customer satisfaction. Ms. Jenkins’ innovative contributions within UPMC’s successful integrated health care delivery system have ensured that the Health Plan continues to provide affordable coverage while maintaining exceptional member satisfaction and high-quality health care.

Ms. Jenkins earned a Bachelor of Arts in Communications from Slippery Rock University, a Master of Business Administration from Duquesne University, and is also Six Sigma Green Belt certified. Mary Beth Jenkins is nationally recognized as an expert in service excellence, demonstrating a personal commitment to community service. Ms. Jenkins has served on the boards of several nonprofit organizations and privately held companies. Additionally, she is a longtime volunteer for the United Way of Allegheny County.

Education/Training:

Bachelor’s degree in communications from Slippery Rock University
Masters of Business Administration from Duquesne University

Christina J. Barrington, Pharm.D.

Chief Pharmacy Officer
UPMC Insurance Services Division

Christina J. Barrington, PharmD., is the Chief Pharmacy Officer for UPMC Insurance Services Division. She works with other senior leaders to develop, implement, and evaluate our pharmacy clinical resource management, quality management, and quality improvement programs. She also works closely with the UPMC Health Plan Clinical Services Department to monitor the impact of pharmacy data on the continuum of care.

Dr. Barrington has over 20 years of experience in various health care roles, previously serving as Vice President, Chief Pharmacy Officer for Priority Health, where she was responsible for setting the strategy for that organization’s pharmacy department. Before that, she acted as the Senior Director for Clinical Quality Management at OptumRx/Catamaran and was a Director at Humana. Dr. Barrington is also the President of the Academy of Managed Care Pharmacy’s (AMCP) board of directors.

Education/Training:

Bachelor of science in pharmacy from the St. Louis College of Pharmacy
Doctor of pharmacy from the St. Louis College of Pharmacy

Lisa Farrell

Senior Vice President
Chief Financial Officer

Ms. Farrell was named Chief Financial Officer in December of 2025, and is responsible for tax planning, risk management, and investment, liquidity and cash flow planning, accounting, accounts receivable, claims payable, actuarial, budget, commercial and government products finance, and statutory reporting departments. This includes functional accountability for the budget and forecasting processes, actuarial, underwriting, and rate making systems and processes, and the preparation and submission of all statutory reports with insurance regulators and external rating agencies and examiners.

She has over 25 years of broad healthcare expertise in improving the performance of integrated health systems, health plans, and providers under value-based care. Ms. Farrell previously held the position of Senior Vice President, Finance and Integrated Solutions at UPMC, and before that served as the President of MedCost Benefit Services, the President and CEO of My Health by Health Providers, and the President of Presbyterian Health Plan.

Education/Training:

Bachelor’s degree in Accounting from the University of Maryland.

Georgia Dodds Foley

Senior Vice President and Chief Risk and Compliance Officer
UPMC Insurance Services Division

Georgia Dodds Foley is Senior Vice President and Chief Risk and Compliance officer for the UPMC Insurance Services Division.

Ms. Dodds Foley is responsible for all facets of UPMC Health Plan’s Compliance Program, including strategic development and implementation of regulatory compliance best practices. Her leadership accountabilities include enterprise risk management, compliance with applicable laws and regulations, regulatory contracts oversight, and proposal development.

She has more than 25 years of experience in building and transforming enterprise compliance, ethics, and risk programs for national/multistate companies. Before joining UPMC Health Plan, Ms. Dodds Foley held senior regulatory compliance and ethics roles for multiple Fortune 500 companies and, most recently, a national insurer’s Center for Excellence.

Education/Training:

Graduate of the Executive Leadership Program at the University of Virginia Darden School of Business
Juris Doctor from the University of Pittsburgh School of Law
Bachelor of Arts from Pennsylvania State University

Rachelle Graham

Vice President, Marketing Communications
UPMC Insurance Services Division

Rachelle Graham is Vice President of Marketing Communications, UPMC Insurance Services Division. Ms. Graham leads the enterprise strategy behind branding, marketing, and communication strategies across the Insurance Services Division, including Workpartners® and Community Care Behavioral Health Organization. She is also responsible for provider communications, network marketing relationships, member engagement & education, multicultural marketing, and translation services.

Ms. Graham has been in the marketing and operations industry for 25 years, and, before joining the UPMC Insurance Services Division, she held senior marketing and operations roles for several Fortune 100 organizations, including other health insurance organizations.

Education/Training:

Bachelor of Arts in Marketing from the University of South Florida

Scott Haas

Vice President, Payer Services
UPMC Information Services Division

Scott Haas is vice president of Payer Applications at UPMC Health Plan. In that capacity, he is responsible for the stabilization and advancement of the Health Plan’s entire technology footprint.

Mr. Haas has more than 20 years of experience in health care and health care technology fields. Prior to joining UPMC Health Plan in 2007, Mr. Haas spent 13 years with BlueCross BlueShield of Illinois as part of HealthCare Services Corporation (HCSC), serving in several roles to connect and advance IT and business strategies across HCSC’s participating Blues plans.

Education/Training:

B.S. in Finance from Illinois State University
MBA with Health Care Administration emphasis from the University of Illinois

Brendan Harris

President, UPMC for You and State Programs

Brendan Harris’ lifelong interest in politics and public policy has led to a wide range of experience in health care, administrative policymaking, and oversight. He currently serves as Vice President of Community HealthChoices (CHC) for UPMC Health Plan, the state’s Managed Long-Term Services and Supports program.

UPMC CHC provides long term services and supports to over 132,000 vulnerable Pennsylvanians, with a budget of over $3 billion. The statewide program provides coverage in all of the Commonwealth’s 67 counties to dually eligible Medicare and Medicaid recipients and individuals with physical disabilities.

Before leading CHC, Harris served as the Regional Vice President of Government Programs for UPMC Health Plan and the other UPMC entities making up the Insurance Services Division.

Prior to joining UPMC, Harris served as part of the Department of Human Services (DHS) executive team for over a decade – a department that serves more than 3 million Pennsylvanians, operates with a $39 billion budget, and has over 16,000 employees.

While there, Harris managed overall operations of the department, establishing departmental goals and objectives, formulating administrative policies and procedures, and providing guidance and technical assistance to eight program offices in the interpretation, implementation, and evaluation of the department’s agenda and policies. He served as the key contact for DHS with the Governor’s Office and outside stakeholders including contracted managed care organizations, advocates, and provider groups.

From 2012 through 2017, he served as the Executive Deputy Secretary of DHS ensuring that quality care and services are provided to vulnerable Pennsylvanians, taxpayer dollars are utilized efficiently, and human service programs are successfully implemented. During his tenure as the Executive Deputy Secretary, he successfully negotiated a Medicaid expansion plan to provide health care coverage to an additional 715,000 Pennsylvanians and oversaw the department’s implementation of the Affordable Care Act, among other accomplishments.

Harris graduated from the University of Pittsburgh in 2004 with a degree in Political Science. He currently resides in western Pennsylvania with his wife and three children.

Education/Training:

Bachelor of Arts in Political Science from the University of Pittsburgh.

Chester Ho, M.D.

Chief Medical Officer
UPMC Insurance Services Division

Chester (Chet) Ho, MD, is the Chief Medical Officer for UPMC Insurance Services Division. He has 25 years of leadership experience in clinical care delivery and managed care expertise, and leads initiatives dedicated to improving health outcomes through clinical, payment, and technology innovations. He has extensive expertise in various clinical settings and has successfully developed value-based payment models.

Before joining UPMC ISD, Dr. Ho was the Senior Vice President and Associate Chief Medical Officer for AmeriHealth Caritas. He served in various roles at Evolent Health, including Senior Vice President and National Chief Medical Officer for Medicaid Plans. He was also the Medical Director of Population Health and the Division Director of Primary Care at Indiana University Health Arnett.

Dr. Ho completed his internship and pediatric residency training at the Washington University School of Medicine and the Northwestern University School of Medicine, Children’s Memorial Hospital.

Education/Training

Bachelor of science in biology from Purdue University
Pritzker School of Medicine, The University of Chicago, MD
American College of Physician Executives Management & Finance program
Lean Healthcare Yellow Belt

Tim Holt

Vice President, Human Resources
UPMC Insurance Services Division

Tim Holt is the Vice President of Human Resources for the Insurance Services Division at UPMC, where he has a range of responsibilities that include talent management, employee engagement, employee relations, organizational effectiveness, and workforce development. His efforts in workforce development have helped drive the Pathways to Work Program that help connect people to careers at UPMC through partnerships with workforce investment boards, community partners and operational leaders. He has been with UPMC for over 15 years supporting with experience in various leadership roles where he has supported the Insurance division and Physician Division.

Outside of UPMC, Tim is an active member of the community, as a active member of several local service organizations in addition to serving on the board for the Holy Family Institute Foundation/Nazareth Prep School, and the Partner4Work workforce investment board.

Education/Training:

Bachelor's degree in Management from Indiana University of Pennsylvania with a concentration in Economics and Human Resources
HCI/UPMC Strategic Business Partner Certification
Green Belt six sigma
Certification in Project Management, Executive Coaching and 360 coach

Matthew O. Hurford, MD

President and Chief Executive Officer
Community Care

Dr. Hurford is the President and Chief Executive Officer (CEO) of Community Care Behavioral Health Organization, the nation’s largest not-for-profit behavioral health managed care organization. As part of the UPMC Insurance Services Division, Community Care provides behavioral health coverage for one million Medicaid beneficiaries in 41 Pennsylvania counties. Dr. Hurford has worked in public-sector psychiatry for nearly 20 years holding various leadership positions in academic, government and managed care systems including, most recently, serving as Community Care’s Chief Medical Officer and Vice President of Medical Affairs.

Prior to joining Community Care, Dr. Hurford served as the Chief Medical Officer of the City of Philadelphia’s Department of Behavioral Health and Intellectual Disability Services (DBHIDS) and Community Behavioral Health (CBH), a not-for-profit behavioral health managed care organization that managed approximately $850 million in Medicaid funding. He is a board-certified psychiatrist who has provided care to people with serious mental illness and substance-use disorder in diverse settings including the Indian Health Service on the White Mountain Apache Reservation in Arizona and urban community mental health centers in Philadelphia.

Education/Training:

Bachelor's degree in political science from Swarthmore College
Medical degree from the Temple University School of Medicine
Completed his residency and chief residency in psychiatry at the Hospital of the University of Pennsylvania

Sheryl A. Kashuba

Senior Vice President, Regulatory Affairs/Health Policy/Government Relations
& Chief Legal Officer UPMC Health Plan

Ms. Kashuba joined the Insurance Services Division’s Legal Services department in January 2005. She is an expert on the Affordable Care Act (ACA) and its impact on health care delivery. Before assuming her current role, Ms. Kashuba served as Senior Director and Associate Counsel for Health Policy and Government Programs and also as Assistant Counsel to the Insurance Services Division. Prior to joining UPMC Health Plan, she worked in the Pittsburgh office of Morgan Lewis & Bockius as a Labor and Employment Associate.

Before becoming an attorney, Ms. Kashuba was Director of the Northern Erie Clinical Services, an outpatient alcohol and substance abuse clinic located in Buffalo, N.Y., and a part-time instructor at Erie Community College.

Education/Training:

Bachelor’s degree in psychology from Canisius College, Buffalo, NY
Master’s degree in rehabilitation counseling from the University of Buffalo
Graduated from the University of Buffalo Law School in 2003

Kimberly L. Orth

President, UPMC Commercial Products
UPMC Health Plan

Ms. Orth provides the Health Plan's strategic direction for Commercial Products in the region overseeing Product Innovation, Sales and Account Management. She leads the business integration of the division’s various products and establishes effective business plans for each, building sales and marketing practices to ensure the Health Plan’s viability and success.

Her focus includes developing and implementing programs to assist her departments in using market research data, identifying new markets, consumer retention, differentiating products with competition, broker relations, account management, and sales coordination. Ms. Orth is responsible for review and variance analysis for Health Plan sales, making decisions that have significant sales/financial implications on the organization.

She serves on the Leadership Pittsburgh Inc. Board of Directors and is an adjunct professor at St Francis University. Ms. Orth has 25-plus years in commercial insurance experience.

Education/Training:

Master of Health Science from St Francis University
Master of Health Leadership from St Francis University
Bachelor’s degree in health policy and administration from Penn State University
Graduate of the Leadership Pittsburgh program

Angela L. Perri

President, UPMC Medicare Products
UPMC Insurance Services Division

Adjunct Professor
University of Pittsburgh School of Public Health

Angela L. Perri leads the Health Plan’s Medicare Products division, which includes the Medicare Advantage and Special Needs Plans (SNP) serving Pennsylvania known as UPMC for Life. She provides strategic direction for the Medicare-SNP products focused on serving all seniors, persons with disabilities, and those who are dually eligible for Medicare and Medicaid. Angela is responsible for overall Medicare product performance, strategic direction and related program development and implementation as well as achieving top-line revenue objectives and bottom-line profitability targets while maintaining/enhancing customer and provider satisfaction.

Joining the Health Plan in early 2018 to facilitate Medicare strategy, Angela led Medicare STARs (5 STAR HMO, PPO and 4.5 STAR SNP) and was tasked to direct the Business Transformation Office of the UPMC Insurance Services Division leading business alignment and strategy initiatives, planning and prioritization for key business efforts, and multidisciplinary approaches for development and growth. Angela has nearly 25 years of experience in managed health care and managed behavioral health care. Prior to joining UPMC Health Plan, she served in executive leadership roles for several Fortune 100 organizations including UnitedHealth Group (Optum), Centene Corporation, and Amerigroup (an Anthem Company). She has led product and program development, strategic planning, eHealth, business development and growth for Medicaid and LTSS, Children’s Health Insurance Programs (CHIP), Medicare Advantage and Special Needs Plans, the Marketplace, and commercial products designing and implementing population health management solutions for these MCOs/MBHOs in nearly all 50 states.

She is recognized as an expert on population health program designs such as models of care for Persons with Intellectual and Developmental Disabilities (IDD), Foster Care (children), Managed Long Term Services and Supports (LTSS) and integrated behavioral health including the digital and technology solutions supporting these strategies for value-based care efforts. She is passionately committed to serving the underserved in health care and education.

Education/Training:

Nickalas Watsula

Chief HealthChoices Officer, UPMC Health Plan
Chief Operating Officer, State Contracts

Mr. Watsula has more than 20 years of experience in both finance and health care at UPMC. He has been employed with UPMC Health Plan since January 2000 and held concurrent leadership roles at the Health Plan. Mr. Watsula’s previous leadership roles include the Executive Director for UPMC for You and UPMC for Life, as well as the Vice President of UPMC for You and the Children’s Health Insurance Program (CHIP), a role he held since 2013. He is currently the Chief HealthChoices Officer, UPMC Health Plan, and the Chief Operating Officer, State Contracts.

In his current roles, Mr. Watsula executes strategic planning across products and directs and manages product line performance and overall profit/loss accountability. His responsibilities include membership and revenue growth, maximization of product performance, data and risk adjustment analysis, analyzing impact of proposed program changes, monitoring the products’ operating performance, and coordinating all financial requirements and filings, as necessary. He is also responsible for UPMC Insurance Services Small Diverse Business requirements.

Mr. Watsula serves on the Medical Assistance Advisory Committee (MAAC) and routinely attends the Medical Assistance Consumer Subcommittee meetings. Since 2019, he has held the position of treasurer of the PA Coalition of Medical Assistance MCOs (PAMCO), and as of 2023, serves on the board for PAMCO. He also serves on the board of Medicaid Health Plans of America (MHPA) and for the March of Dimes (Western and Central PA market).

Education/Training:

Maintains a leadership certificate from the University of Pittsburgh Katz School of Business
Lean Six Sigma Green Belt
Bachelor of Arts degree from Saint Vincent College

Georgean Wielock-Orr

Chief Operating Officer and Senior Vice President of Operations, UPMC Insurance Services Division

Georgean Wielock-Orr is the chief operating officer and senior vice president of operations for the UPMC Insurance Services Division. She leverages her expertise in system design, workflow methodology, data schematics, and technology enablement to streamline processes, optimize efficiencies, and drive transformative initiatives that enhance operational capabilities across the organization. These initiatives help ensure that members continue to receive exceptional care in an ever-changing healthcare landscape, a critical initiative she has dedicated herself to for nearly 30 years.

During this time, she has also led significant initiatives, including implementing an innovative provider data repository and creating ancillary and third-party administration products. As a cross-collaborative leader, she continues to take responsibility for these areas. She oversees the organization’s benefit management services, ancillary dental and vision products, and spending account option products.

Ms. Wielock-Orr studied Health Services Management at Robert Morris University and holds many diverse certifications. She earned certifications as a Certified Health Insurance Executive (CHIE), has a Six Sigma Green Belt, and is SAFe Agile certified. She also holds Women’s Executive Leadership certifications from Duquesne University and Executive Leadership from Northwestern University. She is also a United Way of Southwestern Pennsylvania Women’s Leadership Council member.

Carrie Whitcher

Chief Quality Officer and Vice President of Quality Improvement and Performance

Carrie Whitcher joined UPMC Insurance Services in 2021 to provide key leadership of the quality of care and best practice guidelines, ethical standards and protocols, and clinical outcomes for all UPMC Health Plan lines of business. She will lead the over-arching direction for Quality Performance programs—assuring that these consistently meet or exceed all external regulatory requirements.

A true leader in her field, Carrie brings unparalleled expertise in health care quality improvement and administrative strategy. Before UPMC Insurance Services, Carrie held leadership roles at Excellus Health Plan for 17 years. Most recently, she was Vice President of Health Care Improvement—maximizing health plan clinical quality and member experience across all product lines and quality rating programs, including NCQA and CMS Medicare Star, among several others. At Excellus Health Plan, Carrie also served as Director of Provider Performance Improvement & Analytics, and Director of Performance Improvement.

Carrie has been recognized for her strong leadership at both local and national levels. In 2018, she was honored with Diversity Journal’s Women Worth Watching Award: Executives Leading the Way to Excellence in the Workplace, Marketplace, and the World. She is a Board Member of Houghton College.

Education/Training:

Bachelor's of Science degree from State University of New York College at Fredonia
Master's degree in health services administration from Xavier University

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Leadership

Leading the way to better health care for you

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