Here’s the plan that gives you access to members-only digital tools and resources

As a member, you can access care, information and support on your schedule.

Health coaches to help your achieve health-related goals

You can work with a UPMC Health Plan health coach at no cost. The coach can provide support and motivation as you work to achieve these goals:

  • Lose weight
  • Eat healthier
  • Reduce your stress
  • Quit using tobacco
  • Increase your physical activity

If you have a long-term health condition like heart disease or diabetes, a coach can help you coordinate your care and develop skills to better manage your health.

Have a virtual visit with a health care provider

Through 24/7 video visits, you can receive low-cost, high-quality care from health from professionals you can trust.1 Providers are easily accessible over live video right from your computer or mobile device—24/7!

A personalized members-only website

The UPMC Health Plan member site gives you secure access to all this and more:

  • Coverage details and plan documents
  • Doctor and pharmacy search
  • Member discounts
  • Claims and spending details
  • Health and wellness programs
  • Member Services online chat
  • Treatment options
  • Member ID card replacement

1Members who are in Pennsylvania at the time of a virtual visit may select a UPMC-employed provider, subject to availability and discretion of the provider. Members located outside of Pennsylvania at the time of service or those who select Talk Therapy or Psychiatry services will receive care from a provider employed or contracted by Online Care Network II PC (OCN), also known as Amwell Medical Group. It is at the discretion of OCN providers to choose whether to treat patients ages 0 to 2. OCN is not an affiliate of UPMC. Limitations may apply for members of ASO plans who have opted out of coverage. UPMC Children’s AnywhereCare is not available outside of Pennsylvania. If a member is under the age of 18, the member’s parent or legal guardian must be with the member during the video portion of the visit, and the child and parent or legal guardian must be in Pennsylvania during the visit. Providers are not available to treat members who are in Puerto Rico.