Welcome aboard, Navigators and Certified Application Counselors!
You have been tasked with the vital responsibility of educating people who are looking for insurance coverage on the federal Health Insurance Marketplace.
The goal of the Affordable Care Act (ACA) is to insure virtually all Americans. In many ways, the ACA’s success depends on you and your ability to help people enroll. You will distribute fair and impartial information about enrollment in qualified health plans and tell clients about the financial assistance available to them. You will make them aware of other plan options like Medicaid, Medicare, and the Children’s Health Insurance Program (CHIP).
UPMC Health Plan is here to assist you during the federal Health Insurance Marketplace Open Enrollment Period.* As you help your clients make the best decision about their health insurance, we can answer your questions about UPMC Advantage plans for individuals and families (which include the lowest-priced plans on the federal Health Insurance Marketplace in Pennsylvania), health care reform, and more. Turn to this website for important information and resources throughout the Open Enrollment Period.
If you cannot find the information you need on this website, please call UPMC Health Plan’s hotline for Navigators and Certified Application Counselors at 1-855-498-8762.+
Have questions? We’re here to help.
If you have questions about UPMC Advantage health insurance plans for individuals and families, or anything related to health care reform or the federal Health Insurance Marketplace, contact us at one of the numbers listed below. We are available Monday through Friday from 7 a.m. to 7 p.m. and on Saturday from 8 a.m. to 3 p.m.
- Navigator/Certified Application Counselors:* 1-855-498-8762
- Individuals and Families:** 1-855-415-8762 | firstname.lastname@example.org
- General Information about Health Care Reform: 1-855-230-8762
These resources offer valuable information about how health insurance, health care, and the federal Health Insurance Marketplace work. We also offer printable worksheets for you to fill out with your clients, to help them better understand the process of selecting a health insurance plan.
Links to health insurance information: