Welcome aboard, Navigators and Certified Application Counselors!
You have been tasked with the vital responsibility of educating people who are looking for insurance coverage on the Federally Facilitated Marketplace.
One of the goals of the Affordable Care Act (ACA) is making affordable health insurance available to as many people as possible. This helps people stay healthy, and it evenly spreads heath care coverage costs. You will distribute fair and impartial information about enrollment in qualified health plans and tell clients about the financial assistance available to them. You will make them aware of other plan options like Medicaid, Medicare, and the Children’s Health Insurance Program (CHIP).
UPMC Health Plan is here to assist you during the Federally Facilitated Marketplace Open Enrollment Period.* As you help your clients make the best decision about their health insurance, we can answer your questions about UPMC Health Plan coverage for individuals and families, health care reform, and more. Turn to this website for important information and resources throughout the Open Enrollment Period.
If you cannot find the information you need on this website, please call UPMC Health Plan’s hotline for Navigators and Certified Application Counselors at 1-855-498-8762.+
Have questions? We’re here to help.
If you have questions about UPMC Health Plan’s individual and family health insurance options, or if you need information about health care reform or the Federally Facilitated Marketplace, you can call us at one of the numbers listed below.
- November 1, 2019 – December 7, 2019 — Seven days a week from 8 a.m. to 8 p.m.
- December 8, 2019 – December 15, 2019 — 24/7
- December 16, 2019 – October 31, 2020 — Monday through Friday from 8 a.m. to 5 p.m.
These resources offer valuable information about how health insurance, health care, and the Federally Facilitated Marketplace work. We also offer printable worksheets for you to fill out with your clients to help them better understand the process of selecting a health insurance plan.
Links to health insurance information: