Top-Ranked Care: Our Network of Doctors & Hospitals

The idea is simple: Combine knowledge and expertise to provide high-quality care.

Because UPMC Health Plan is part of the world-class academic medical center known as UPMC, we can offer our members access to top-ranked care and world-renowned innovation in addition to high-quality community providers.

UPMC collaborates with the University of Pittsburgh Schools of the Health and Sciences, an academic medical research center. This affiliation allows UPMC to develop internationally renowned programs in transplantation, cancer, neurosurgery, psychiatry, orthopedics, and sports medicine.

What do we mean by top-ranked care? UPMC consistently appears on the annual U.S. News & World Report Honor Roll of America's Best Hospitals.

Furthermore, nearly 400 UPMC physicians have been recognized as 2023 "Top Doctors" across more than 60 different specialties. These physicians are part of the Top Doctors® list, which is compiled by Castle Connolly. The Castle Connolly Top Doctor selection process is entirely merit-based. Doctors cannot pay to be listed. Castle Connolly’s peer-to-peer nominations and rigorous research process ensure only the most qualified physicians are included.

Our goal as a health plan that works alongside UPMC is to provide access to outstanding care and coverage when and where you need it. Our network makes this possible. It gives members:

  • Access to UPMC’s doctors and hospitals.
  • Access to other high-quality community providers.
  • Nationwide access to care through the Cigna Healthcare℠ PPO Network.1 The network has more than 1 million health care providers and 6,200 hospitals.2

Members can also get care from the comfort of home through UPMC AnywhereCare.3 UPMC AnywhereCare is a custom telemedicine platform that allows you to have a virtual visit with a UPMC provider using a computer, tablet, or smartphone.

  • Nonemergency conditions—such as sinus infections, allergies, or pink eye—can be treated 24/7.
  • You can also chat with a pharmacist through the Ask a Pharmacist feature.
  • Children up to age 17 are seen by pediatric providers from UPMC Children’s Hospital of Pittsburgh.

Plus, UPMC Health Plan members have access to global emergency travel assistance services through Assist America.* These services can be used if you experience an emergency while traveling more than 100 miles from home—including to another country—for less than 90 days. Assist America can connect you and your covered family members to doctors, hospitals, pharmacies, and more.