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Help with Medicare Costs

Extra Help Program for Prescriptions

If you have limited income and resources, you may qualify for Extra Help to assist in paying for your Part D drugs. Many people qualify for this Medicare program and don’t even know it. It helps pay some costs, such as these:

  • Plan premiums
  • Prescription deductibles
  • Coverage gap
  • Copays
  • Coinsurance

To qualify for Extra Help you must be enrolled in a Part D prescription drug plan, live in one of the 50 states or the District of Columbia, and meet certain income and resource guidelines. Medicare members with Supplemental Security Income (SSI) or Medicare and Medicaid will automatically receive Extra Help.

To see if you qualify for Extra Help:

Call 1-800-MEDICARE
1-800-633-4227 (TTY: 1-877-486-2048)
24 hours a day, 7 days a week, or visit

Call Social Security
1-800-772-1213 (TTY: 1-800-325-0778)
weekdays from 8 a.m. to 7 p.m.

Apply on the Social Security website.


Pennsylvania has two prescription assistance programs for older adults. PACE and PACENET offer low-cost prescription medication to qualified residents age 65 and older.

To see if you qualify for PACE or PACENET:

Call the Pennsylvania Department of Aging at 1-800-225-7223 (TTY: 1-800-222-9004) weekdays from 8:30 a.m. to 8 p.m. and Saturday from 9 a.m. to 3 p.m., or enroll online at


Medical Assistance (Medicaid) provides health coverage to millions of low-income individuals. It is administered by states according to federal requirements and is funded by states and the federal government together to make sure everyone can get the care they need. Medicaid is designed to cover almost all costs for those who need it most.

To see if you qualify for Medical Assistance (Medicaid):

Call Medical Assistance at 1-800-692-7462 (TTY: 1-800-451-5886) Monday through Friday from 8:30 a.m. to 4:45 p.m.

Veterans Affairs benefits

If you have served in the armed forces, you may have additional benefits provided to you by the Department of Veterans Affairs (VA).

To see if you qualify for VA benefits:

Go to your local VA facility or apply online at

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC Health Coverage Inc.

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UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 3 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Jan. 1 – Sept. 30:
Seven days a week from 8 a.m. to 8 p.m.

Oct. 1 – Dec. 31:
Seven days a week from 7 a.m. to 9 p.m.


Last Updated: 1/19/2024