What Medicare star ratings mean and the importance of preventive care

Ally Thomas is the VP of Quality Improvement at UPMC Health Plan. She has a Ph.D. in Educational Psychology and more than a decade of experience in improving outcomes in education and healthcare. She has spent the last seven years focused on advancing healthcare quality. Ally leads efforts to make care safer, more accessible, and more effective by using data, partnerships, and member feedback to drive meaningful change. By identifying opportunities for better care and partnering with providers and care teams, she strives to close gaps in care while improving member satisfaction. She has a deep expertise and member-centered perspective that drives her passion for supporting those with chronic conditions and ensuring every member receives equitable, high-quality care to help them live healthier, more confident lives.