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Care and Coverage

We work together with your doctors and other health care providers

What does “working together” mean?

It means when you have UPMC for Life, we work with your doctors and other health care providers to help you get the care you need.

Why is this important?

Care and insurance go hand in hand. To get the best possible care, you need access to high-quality insurance. When your doctors and insurance work together, everyone is on the same page about what is best for your health. This allows you to get the right care in the right place, at the right time. It also helps prevent unnecessary tests and procedures, which can improve your experience and reduce the cost of your care.

How does it work?

Both your doctors and your insurance have the same goal: to keep you as healthy as possible. When we share this goal and have access to the same information about your health, you get better health care.

Think of it as a team where everyone is focused on your health care:

  • Primary care physicians
  • Specialists
  • Hospitals
  • UPMC for Life (insurance company)

We are a team, and your health is at the center of everything we do.

View our plan options

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/non-contracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 through Mar. 31:
seven days a week from 8 a.m. to 8 p.m.

Apr. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

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Last Updated: 10/01/2019
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