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COVID-19 Resources

Our experts are here to keep you up to date as we all navigate the COVID-19 pandemic. We’ve compiled all the best information—from FAQs to prevention tips.

COVID-19 vaccine

UPMC Health Plan is actively monitoring COVID-19 vaccine information. We are here to keep you up to date on what you need to know as we come back from COVID-19.

COVID-19 vaccine updates

COVID-19 testing

Worried about exposure to the virus? These tools can help you understand your risk and make a plan. You can check symptoms and get answers to questions you may have. If needed, we can help you get tested for COVID-19.

Learn how to get tested

Monoclonal Antibody Treatment

If you test positive for COVID-19, UPMC offers a treatment called monoclonal antibodies that works like the antibodies your body naturally produces when fighting infections.

FAQs about monoclonal antibody treatments

Frequently asked questions

You probably have questions about COVID-19, and we’re here to help with the answers.

Get answers from UPMC Health Plan

Resources to support your mental health

We’re here for you. You can count on us to connect you with a behavioral health team of licensed social workers, counselors, and nurses to help you manage anxiety, stress, depression, or substance abuse.

Contact the Health Care Concierge team at 1-844-220-4785 to learn about what is covered by your plan. Help is available Monday through Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 3 p.m.

RxWell app

The RxWell app can help you become emotionally and physically well. It combines proven techniques with support from a health coach. Whether your wellness goals involve stress, depression, anxiety management, nutrition, weight management, or physical activity—RxWell can help! All you need is a smartphone!

Download RxWell today

Measures in place to keep you safe when getting care

Your providers should have some or all of the following safety measures in place so that you can get the in-person care you need without worry. Many provider offices are now operating with fewer restrictions if you are fully vaccinated – keep in mind that your provider’s safety measures may differ based on the specific State, County, or City/Municipality rules that apply to their location. Check with your doctor or provider directly to discuss what measures they have in place and if an in-person visit is right for you.

  • Enhanced cleaning and disinfecting
  • Frequent handwashing for at least 20 seconds
  • Pre-entry screenings
  • Physical distancing of 6 feet in waiting rooms
  • Visitor limitations
  • Face mask requirement for all office staff
How UPMC keeps you safe when getting care

How to wear a face mask


Having the right coverage is important – and during COVID-19, facial coverage is critical. Learn how to properly wear a face mask for optimal health and safety.

Watch more videos from UPMC
Guidance for vaccinated people
Guidance for unvaccinated people

Other resources

Latest COVID-19 news from UPMC

UPMC is responding to the COVID-19 pandemic by expanding testing options, working toward a potential vaccine, and much more.

View UPMC’s response to COVID-19

COVID-19 updates from the CDC

The Centers for Disease Control and Prevention is a trusted source of information for the latest news on COVID-19, symptoms, and what to do if you are sick.

Visit the CDC website for more COVID-19 updates