UPMC VirtualCare

When you have a traditional health plan, you get most of your care in person. UPMC VirtualCare lets you have $0 copay virtual visits with virtually enabled doctors who participate in the UPMC Partner or Select networks.

Having virtual visits through UPMC VirtualCare is easy. It can save time since you don’t have to go to a doctor’s office for visits. It may save you money, because there is no copay for virtual visits for wellness, primary care, urgent care, or behavioral health services. This plan also offers you the flexibility to see your doctor in person with a higher cost share. Preventive in-person visits are $0.

There is a $0 copay for primary care, wellness visits, behavioral health visits, and urgent care visits using UPMC AnywhereCare. You can see a specialist for a reduced copay.

No. You can schedule in-person visits with cost sharing. Preventive in-person visits will be $0

All you need is a smartphone, tablet, or computer and internet access. Your provider will give further details on how to access your visit.

UPMC VirtualCare is a health insurance plan. It gives you access to primary care providers, behavioral health care providers, and specialists with virtually enabled doctors who participate in the UPMC Partner or Select networks. It also allows you to access virtual urgent care through UPMC AnywhereCare.⁴

UPMC AnywhereCare is a telehealth service that’s included with UPMC VirtualCare. UPMC AnywhereCare is an easy way to have virtual urgent care visits with a high-quality provider. Downloading UPMC AnywhereCare will be one of the first steps in your onboarding process.

No, there is a $0 copay for primary care, wellness visits, behavioral health visits, and urgent care visits using UPMC AnywhereCare.

Find out how to get the maximum benefits of your membership. Call member services at 1-855-489-3494 (TTY: 711).

A copay is a fixed amount that you must pay a provider for a covered service before you receive the service. You might have a copay of $20 every time you visit your primary care provider. Your copay might be higher if you see a specialist, such as $50 per visit.

A virtual visit takes place on a smartphone, tablet, or computer with internet access. Once you schedule an appointment, your provider will tell you when you have to join your visit.