News & Events
Check back for news and information on upcoming events in your community!
See all UPMC Health Plan Events
UPMC Health Plan Neighborhood Centers
The Village at Eastside
6401 Penn Ave.
Pittsburgh, PA 15206
Hours of operation:
Monday through Saturday: 9 a.m. to 5 p.m.
Sundays and evenings:
By appointment only
803 East Ave.
Erie, PA 16503
Phone: 814-871-6675
Hours of operation:
Monday through Friday: 9 a.m. to 5 p.m.
The Neighborhood Centers in Pittsburgh and Erie are open to the public and you do not need to be a UPMC Health Plan member to participate in most programs.
Services available at the Neighborhood Centers include:
- Customer service for UPMC Health Plan members.
- Virtual health care.
- Assistance for individuals and families interested in UPMC Health Plan products and services.
- Food pantry offerings (limited operation).
- Workforce development programs through the UPMC Pathways to Work program.
- Referrals to social and supportive resources.
Visit UPMC Health Plan Neighborhood Center for more information.
Virtual Health Education
Advisory Committee events The Health Education Advisory Committee (HEAC) was created to help us better understand your needs. Events are held virtually during each year to talk with you about health care and health education topics. UPMC for You invites members to participate when HEAC meetings are scheduled.
Call the Health Care Concierge team at 1-800-286-4242 (TTY: 711) if you are interested in more information about the HEAC events. Representatives are available Monday, Tuesday, Thursday, and Friday from 8 a.m. to 6 p.m. and Wednesday from 8 a.m. to 8 p.m.
Where to go for the right care at the right time
Listen to a discussion with our guest host, former Pittsburgh Steeler Charlie Batch! You’ll learn about finding high-quality care when and where you need it. Knowing all your options can help you make the best choice based on your needs. You’ll learn:
- What your nonemergency care options are and when to use them.
- What qualifies as an emergency and when to go to the emergency room.
Contact Us
Health Care Concierge Services
1-800-286-4242
(TTY: 711)
Prospective Members
1-888-424-2972
(TTY: 711)
Our Health Care Concierge team is available to assist you Monday, Tuesday, Thursday, Friday from 8 a.m. to 6 p.m. and Wednesday from 8 a.m. to 8 p.m.

