UPMC Health Plan achieves high marks in provider satisfaction
Jun. 2022Important Notices
"95% of physician practice survey respondents indicate they would recommend UPMC Health Plan to other physician practices. In addition, respondents ranked UPMC Health Plan in the 93rd percentile or higher in 17 of 19 questions from the annual Provider Satisfaction Survey.
UPMC Health Plan contracts with SPH Analytics to conduct an annual Provider Satisfaction Survey. You may be invited to participate in the 2022 survey that will begin in mid-August. The survey will ask for feedback on your experience with UPMC Health Plan as well as other health plans you work with. Watch for an invitation in the mail or via email in August."
UPMC Health Plan contracts with SPH Analytics to conduct an annual Provider Satisfaction Survey. You may be invited to participate in the 2022 survey that will begin in mid-August. The survey will ask for feedback on your experience with UPMC Health Plan as well as other health plans you work with. Watch for an invitation in the mail or via email in August."
Recent Announcements
Voluntary nationwide recall: Ocaliva (Intercept – September)
Intercept Pharmaceuticals, Inc. is voluntarily withdrawing Ocaliva® (obeticholic acid) from the market. Ocaliva is used to treat a rare liver disease called primary biliary cholangitis (PBC).Oct. 2025Pharmacy Updates
HelpScript service helps patients enroll in manufacturer copay assistance programs
End-to-end provider support helps ensure a smooth submission processOct. 2025Important Notices
Important announcement – Telehealth submissions
As of October 1, 2025, UPMC Health Plan continues to accept the submission of telehealth claims. Providers may conduct telehealth visits for UPMC Health Plan members in all UPMC Insurance products. UPMC Insurance products include UPMC Advantage group and individual products, UPMC for Life Medicare Advantage plans, UPMC for Kids CHIP plans, UPMC Community HealthChoices, and UPMC for You Medical Assistance plans.Sep. 2025Important Notices