UPMC Health Plan achieves high marks in provider satisfaction

Jun. 2022Important Notices
"95% of physician practice survey respondents indicate they would recommend UPMC Health Plan to other physician practices. In addition, respondents ranked UPMC Health Plan in the 93rd percentile or higher in 17 of 19 questions from the annual Provider Satisfaction Survey.

UPMC Health Plan contracts with SPH Analytics to conduct an annual Provider Satisfaction Survey. You may be invited to participate in the 2022 survey that will begin in mid-August. The survey will ask for feedback on your experience with UPMC Health Plan as well as other health plans you work with. Watch for an invitation in the mail or via email in August."

Recent Announcements

The importance of PRD forms for complex patients and staying updated on changes

Personal representative designation (PRD) forms are critical to the care process for patients and providers alike. Not only do PRDs support accurate, efficient, and compliant patient care—they also streamline administrative processes.
Aug. 2025Important Notices

Important announcement: UPMC Health Plan retires MP.PA.147

This communication is in regards to UPMC Health Plan Policy MP.PA.147 – Diagnostic and Surveillance Colonoscopy, 18 Years Old and Older. UPMC Health Plan previously communicated that the prior authorization requirement under this policy would be paused until Sept. 1, 2025. However, policy MP.PA.147 has been retired, and this policy will no longer be implemented or active.
Aug. 2025Important Notices

CMS expands Medicare Advantage RADV audits to all eligible plans

On May 21, 2025, the Centers for Medicare & Medicaid Services (CMS) announced a substantial expansion of its Risk Adjustment Data Validation (RADV) audit program for Medicare Advantage plans.
Aug. 2025What's New