Enhanced claim editing effective July 1

Apr. 2024Important Notices

At UPMC Health Plan, we value our relationships with our network providers and appreciate the excellent care you give to our members. As part of a world-class health care delivery system, we strive to improve our processes where applicable and promote and reflect efficient and current health care practices.

Beginning July 1, 2024, UPMC Health Plan will be implementing additional enhancements to expand claim editing programs that promote correct coding and billing practices. The claim edits will continue to reflect guidelines set forth by industry authorities. Our goal is to process claims consistently and in accordance with best practice standards.

These enhancements take into consideration UPMC Health Plan’s historical claims experience as well as industry-standard guidelines, including:

  • AMA CPT coding guidelines.
  • National and regional Medicare policies.
  • State Medicaid guidelines.

After the implementation, you may receive claim denials based on these enhanced comprehensive claim editing concepts on your Explanations of Payment or electronic remittances. Additional resources and supporting documentation will be provided over the next several months at upmchp.us/claimsediting for your reference.

As always, thank you for taking care of our members. If you have any questions, please reach out to your physician account executive or call Provider Services at 1-866-918-1595.


Recent Announcements

CME Webinar: American Foundation for Suicide Prevention’s ‘Talk Saves Lives’ Program

Please join us on Tuesday, April 28, from noon to 1 p.m. for “Talk Saves Lives: An Introduction to Suicide Prevention.” This live, CME-accredited webinar is the American Foundation for Suicide Prevention’s flagship suicide prevention education program. It covers the scope of this leading cause of death, warning signs and risk factors for suicide, and strategies to prevent it.
Feb. 2026Education/Webinars

Training Webinar: Conversio Health COPD Management Program

Please join us for a live training webinar by UPMC Health Plan that will provide an overview of a comprehensive COPD management program from Conversio Health.
Jan. 2026Education/Webinars

Provider Directory Updates and Required Attestation

As you know, UPMC Health Plan requires all providers to verify their provider directory information at least every 90 days (quarterly).
Jan. 2026Important Notices