Provider OnLine migration
Jun. 2024Important Notices
On June 13, 2024, UPMC’s Provider OnLine migration took place to update our user access security structure. If you are a user of Provider OnLine but had not logged on in the last 150 days before June 13, you may need to take a security step to re-register.
Your office OAA would have the necessary permissions to set up the user's access. If an OAA exists for the office, they can complete the access request for the user. To see if your Tax ID has an established OAA call web support at 1-800-937-0438.
If an OAA does not exist for an office, the OAA Application can be completed. Please contact web support at 1-800-937-0438 for further assistance.
Recent Announcements
Important announcement – Telehealth submissions
As of October 1, 2025, UPMC Health Plan continues to accept the submission of telehealth claims. Providers may conduct telehealth visits for UPMC Health Plan members in all UPMC Insurance products. UPMC Insurance products include UPMC Advantage group and individual products, UPMC for Life Medicare Advantage plans, UPMC for Kids CHIP plans, UPMC Community HealthChoices, and UPMC for You Medical Assistance plans.Sep. 2025Important Notices
October 2025 UPMC for You and UPMC Community HealthChoices Formulary Update
Effective October 1st, 2025, Xifaxan and Retin-A (cream, gel) will no longer be covered by UPMC for You and UPMC Community HealthChoices due to non-participation in the Medicaid Drug Rebate Program.Sep. 2025Pharmacy Updates
Biosimilar Medication Formulary Updates
Updates to formulary biosimilar medications for denosumab, eculizumab, and ustekinumab productsSep. 2025Pharmacy Updates