Provider OnLine migration

Jun. 2024Important Notices

On June 13, 2024, UPMC’s Provider OnLine migration took place to update our user access security structure. If you are a user of Provider OnLine but had not logged on in the last 150 days before June 13, you may need to take a security step to re-register.

Your office OAA would have the necessary permissions to set up the user's access. If an OAA exists for the office, they can complete the access request for the user. To see if your Tax ID has an established OAA call web support at 1-800-937-0438.

If an OAA does not exist for an office, the OAA Application can be completed. Please contact web support at 1-800-937-0438 for further assistance.

Recent Announcements

UPMC Dental Advantage celebrates 15-years of growth

From pilot program to now serving all product lines
Jan. 2026What's New

Provider Directory Updates and Required Attestation

As you know, UPMC Health Plan requires all providers to verify their provider directory information at least every 90 days (quarterly).
Jan. 2026Important Notices

Important: Expedited appeals fax requirement

Please remember that you must adhere to the designated process for submitting expedited appeals to have them processed in a timely manner. Follow these guidelines to help you successfully submit expedited appeals:
Jan. 2026Important Notices