New Provider OnLine security updates coming soon

Nov. 2024Important Notices

On Nov. 8, 2024, the security settings for UPMC Health Plan’s Provider OnLine website will be updated.

Existing user accounts will be migrated into the new system; however, users will need to take the following steps upon their initial login:

  • Enter their username and password.
  • Create a new password.*
  • Agree to the new terms and conditions.
  • Set up two-step authentication.

The update will also give users access to new features, such as the ability to retrieve a forgotten user ID, reset a password, and edit their profile.

Please refer to the Provider OnLine Authentication Guide (PDF) for more information.

If you have any questions about this matter, please reach out to our Provider Services team at 1-800-937-0438.

*You may reuse your existing password if it meets the new security password requirements.

Recent Announcements

CME Webinar Series: Introducing Physicians and their teams to Value-Based Health Care

Please join us for a new CME-accredited webinar series on value-based care. This series is designed to introduce practicing physicians and their teams to value-based health care. Over the course of six sessions, we will define the components of value and identify the tools necessary to deliver high-value care for a population.
Feb. 2026Education/Webinars

Bridging Smiles and Systems: Collaborative Care for Children with Chronic Conditions

Please join us for a live, CME-accredited and CEU-accredited webinar on May 13 from noon to 1p.m., that will explore the critical connection between oral health and pediatric chronic conditions such as diabetes, asthma, congenital heart disease, and ADHD.
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February 2026 UPMC for You and UPMC Community HealthChoices formulary update

Pulmicort Flexhaler has a new distributor, Rubicon Holding. National Drug Codes (NDCs) for Pulmicort Flexhaler from Rubicon Holding are not included in the Medicaid Drug Rebate program and are not covered under the Medicaid Prescription Drug Program. Pulmicort Flexhaler NDCs from the previous manufacturer, H2 Pharma, have been discontinued but may be billed/dispensed until supplies are exhausted.
Feb. 2026Pharmacy Updates