UPMC Health Plan achieves high marks in provider satisfaction

Jun. 2022Important Notices
"95% of physician practice survey respondents indicate they would recommend UPMC Health Plan to other physician practices. In addition, respondents ranked UPMC Health Plan in the 93rd percentile or higher in 17 of 19 questions from the annual Provider Satisfaction Survey.

UPMC Health Plan contracts with SPH Analytics to conduct an annual Provider Satisfaction Survey. You may be invited to participate in the 2022 survey that will begin in mid-August. The survey will ask for feedback on your experience with UPMC Health Plan as well as other health plans you work with. Watch for an invitation in the mail or via email in August."

Recent Announcements

Pause in Prior Authorization Policies

On April 1, 2025, we announced that UPMC Health Plan would start requiring prior authorization for certain services. Please note that we are delaying or changing the implementation of prior authorization for some of these services, as described below.
May 2025Important Notices

May is Mental Health Awareness Month

“Turn Awareness into Action”Mental Health America founded Mental Health Month in 1949, and since that time, every May has been a time to unite millions of people to promote awareness, provide vital resources, and advocate for everyones mental well-being. 1 in 5 people will experience a mental health condition in any given year¹. Mental health affects us all, and its critical that we move beyond awareness to take meaningful steps for our well-being and that of our community.
May 2025Important Notices

Special notice: Important policy changes

Effective June 1, 2025, UPMC Health Plan will be implementing policy changes that will require providers to obtain prior authorizations for services listed in the following policies. For more information, please visit upmchp.us/policiesandprocedures.
May 2025Important Notices