What providers need to know about charging UPMC for Life Complete Care members cost sharing

Mar. 2024Important Notices
The new year has brought important changes to UPMC for Life Complete Care (HMO D-SNP) grace periods. For providers, this affects their ability to charge some UPMC for Life Complete Care members cost sharing. Read this article in Provider Partner Update to learn about who providers can charge cost sharing, exceptions to the rule, and more.

Recent Announcements

Clinical workflow changes through Epic®

Changes are coming for network providers that utilize Provider OnLine to submit specific information to UPMC Health Plan. Select activities that were previously completed in Provider OnLine will now transition to UPMC Health Plan Tapestry Link.
Oct. 2026Important Notices

Provider Directory Updates and Required Attestation

As you know, UPMC Health Plan requires all providers to verify their provider directory information at least every 90 days (quarterly).
Oct. 2026Important Notices

CME Webinar: Getting it Right from the Start: Identifying Patient Advanced Care Directives

Please join us for a live, CME-accredited webinar on Thursday, Oct. 15, 2026 that will educate providers on identifying advanced directives and surrogate decision makers on admission.
Oct. 2026Education/Webinars