Options to check member eligibility

Apr. 2024Important Notices
If you are unsure about a member's insurance coverage, please use their PROMISe™ ID or Provider OnLine to confirm their eligibility. There are no eligibility dates on member ID cards. The date printed on a member ID card is not the member's date of eligibility; it is the card’s print date.

Recent Announcements

Feedback sought on your experience with UPMC Health Plan

You may be invited to participate in a 2025 Press Ganey provider satisfaction survey, which will begin next month. This survey will be given to a random sampling of in-network primary care providers.
Jul. 2025Important Notices

Feedback sought on your experience with UPMC Health Plan

You may be invited to participate in a 2025 Press Ganey provider satisfaction survey, which will begin next month. This survey will be given to a random sampling of in-network primary care providers.
Jul. 2025Important Notices

Important Notice Regarding Prior Authorizations for MP.PA.147

UPMC Health Plan previously communicated that prior authorizations would be required under policy Diagnostic and Surveillance Colonoscopy, 18 Years Old and Older – MP.PA.147 effective June 1, 2025. However, the prior authorization requirement will be paused until Sept. 1, 2025.
Jul. 2025Important Notices