Learn more about changes to the Quarterly Provider Attestation process starting in October 2024

Oct. 2024Important Notices

New as of Oct. 1: Upcoming transition to CAQH

Effective Oct. 1, 2024, UPMC Health Plan will be using a new vendor for the Quarterly Attestation process form. All attestations must be through Council for Affordable Quality Healthcare (CAQH). Please note this does not apply to Premier Partner offices.

As you know, UPMC Health Plan requires all providers to verify their provider directory information at least every 90 days (quarterly). This allows us to comply with Centers for Medicare & Medicaid Services, Department of Human Services, and Pennsylvania Insurance Department requirements to maintain accurate directories, as well as the federal No Surprises Act (effective Jan. 1, 2022). Please be aware of the following points to help ensure a successful transition:

  • CAQH registration and updates. If you’re already registered with CAQH, please continue to visit the CAQH Provider Data Portalcreate a CAQH profile. The CAQH Provider Data Portal will guide you through completing your information, managing your profile data and supporting documentation, and attesting your information.
  • Information access. Search for your name in the online directory to view and update your information or use the online request form to make updates.
  • Verification process. At the beginning of each quarter, CAQH will email you to verify that your provider information is accurate. It will make a follow-up phone call if necessary.

We are here for you!
If you have any questions, want help with your updates, or need to change your contact information, please contact your physician account executive or email providernetworkinquiries@upmc.edu.


Recent Announcements

Pause in Prior Authorization Policies

On April 1, 2025, we announced that UPMC Health Plan would start requiring prior authorization for certain services. Please note that we are delaying or changing the implementation of prior authorization for some of these services, as described below.
May 2025Important Notices

May is Mental Health Awareness Month

“Turn Awareness into Action”Mental Health America founded Mental Health Month in 1949, and since that time, every May has been a time to unite millions of people to promote awareness, provide vital resources, and advocate for everyones mental well-being. 1 in 5 people will experience a mental health condition in any given year¹. Mental health affects us all, and its critical that we move beyond awareness to take meaningful steps for our well-being and that of our community.
May 2025Important Notices

Special notice: Important policy changes

Effective June 1, 2025, UPMC Health Plan will be implementing policy changes that will require providers to obtain prior authorizations for services listed in the following policies. For more information, please visit upmchp.us/policiesandprocedures.
May 2025Important Notices