Skip to main content

Please note, email notifications of new explanation of payments (EOPs) are currently under maintenance. This maintenance does not impact the posting of EOPs. EOPs will continue to be posted on Provider OnLine as they are finalized. Email notifications will resume once all enhancements are finalized.

Resources for Vision Providers

Already with us? You can:

How to report it:

  • Call our dedicated hotline at 1-866-FRAUD-01 (1-866-372-8301). Voicemail is available at all times. You may remain anonymous. TTY users should call 711.
  • Email
  • Send information by U.S. mail:
    UPMC Vision Advantage
    Special Investigations Unit
    PO Box 2968
    Pittsburgh, PA 15230

    Be sure to mark the outside of the envelope "confidential" or "personal." You may remain anonymous.