Your child's UPMC for Kids membership includes access to the UPMC Health Plan member site and UPMC Children's AnywhereCare. These services let you use a computer or mobile device to manage your child's benefits and get care for your child day or night.
The UPMC Health Plan member site and app
This secure, easy-to-use website gives you 24/7 access to your child's benefits information. The site also allows you to:
- Search for doctors and pharmacies.
- See what drugs are covered by your child's insurance plan.
- Find health care resources for your child.
- Chat with a Health Care Concierge.
- Pay your bill if you have a monthly premium.
To get started, sign in to or register for the UPMC Health Plan member site by completing and submitting the online form. You’ll need your child’s member ID card. Download the UPMC Health Plan app from the App Store or Google PlayTM.
UPMC Children's AnywhereCare*
UPMC Health Plan's telemedicine service—UPMC Children's AnywhereCare—has expanded to offer care to children of all ages. With UPMC Children's AnywhereCare, children ages 0-17 can have virtual visits 24/7 with UPMC Children's Hospital of Pittsburgh providers over live video. Members 18 and older will continue to use UPMC AnywhereCare.
UPMC Children's AnywhereCare is perfect for problems such as a sore throat, cough, runny nose, sinus infection, cold or flu symptoms, back pain, and poison ivy. Simply sign in and describe your symptoms. You will be connected to a provider—often within minutes—with a diagnosis and care plan. You can even get a prescription if needed.
UPMC Children's AnywhereCare offers these and other benefits:
- One more way to access great health care
- Can take care of less serious conditions before they become more serious
- Less time from your day because e-visits take minutes, not hours
- Peace of mind that you're always covered when symptoms arise
Visit UPMC AnywhereCare for more information or to sign up**.
Member handbook
Understand your coverage
Whether your child is a new or returning member, it’s important to take a few minutes to review the member handbook to learn about what their plan offers. We update this handbook each year, and the information it contains will help you take control of your child’s health and health care expenses.
This helpful handbook will tell you how (and why) you should:
View Your Member Handbook
UPMC Health Plan social media
Like our UPMC Health Plan Facebook page or follow @UPMCHealthPlan on X (formerly known as Twitter) for health and wellness information. You can also check out our UPMC MyHealth Matters blog for health and wellness tips, advice, and news you and your family can use.
Connect with us
UPMC Health Plan Tech Guides
We’ve got your back when you need help with technology. Whether you’re new to navigating online or just new to UPMC Health Plan’s digital tools, our Tech Guides are your digital tool experts! This specialized team is dedicated to helping you with all the free digital health care tools UPMC Health Plan offers.
Call 1-833-685-5418 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m. to speak with a Tech Guide or schedule an in-person appointment.
Schedule an appointment today!
Apple Store
*UPMC Children’s AnywhereCare is available only to patients who are in Pennsylvania. In order for a child to have a UPMC Children’s AnywhereCare visit, the child’s parent or legal guardian must be with the child during the video portion of the visit, and the child and parent or legal guardian must be in Pennsylvania during the visit. If a child is located outside of Pennsylvania at the time of service, their parent or legal guardian may select the standard UPMC AnywhereCare module, and the child will receive care from a provider employed or contracted by Online Care Network II PC (OCN), also known as Amwell Medical Group, at the discretion of the provider. OCN is not an affiliate of UPMC. Providers are not available to treat members who are in Puerto Rico.
**UPMC for Kids members who are in Pennsylvania at the time of a virtual visit may select a UPMC- employed provider, subject to availability and discretion of the provider. Members temporarily traveling outside of Pennsylvania at the time of service will receive care from a provider employed or contracted by Online Care Network II PC (OCN), also known as Amwell Medical Group. OCN is not an affiliate of UPMC. In order for a UPMC for Kids member to have a UPMC AnywhereCare visit, the member’s parent or legal guardian must be with the child during the video portion of the visit. UPMC AnywhereCare virtual visits are not covered services for UPMC for Kids members using Talk Therapy or Psychiatry services. Providers are not available to treat members who are in Puerto Rico.