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UPMC for Kids: Tools and Technology

Your child's UPMC for Kids membership includes access to MyHealth OnLine and UPMC Children's AnywhereCare. These services let you use a computer or mobile device to manage your child's benefits and get care for your child day or night.

MyHealth OnLine

This secure, easy-to-use website gives you 24/7 access to your child's benefits information. The site also allows you to:

  • Search for doctors and pharmacies.
  • See what drugs are covered by your child's insurance plan.
  • Find health care resources for your child.
  • Chat with a Health Care Concierge.
  • Pay your bill if you have a monthly premium.

To get started, sign in to or register for MyHealth OnLine by completing and submitting the online form. You’ll need your child’s member ID card.

UPMC Children's AnywhereCare*

UPMC Health Plan's telemedicine service—UPMC Children's AnywhereCare—has expanded to offer care to children of all ages. With UPMC Children's AnywhereCare, children ages 0-17 can have virtual visits 24/7 with UPMC Children's Hospital of Pittsburgh providers over live video. Members 18 and older will continue to use UPMC AnywhereCare.

UPMC Children's AnywhereCare is perfect for problems such as a sore throat, cough, runny nose, sinus infection, cold or flu symptoms, back pain, and poison ivy. Simply sign in and describe your symptoms. You will be connected to a provider—often within minutes—who can provide you with a diagnosis and care plan. You can even get a prescription if needed.

UPMC Children's AnywhereCare offers these and other benefits:

  • One more way to access great health care
  • Can take care of less serious conditions before they become more serious
  • Less time from your day because e-visits take minutes, not hours
  • Peace of mind that you're always covered when symptoms arise

Visit UPMC AnywhereCare for more information or to sign up.

Virtual Concierge

The new UPMC Health Plan Virtual Concierge makes it easier than ever to get the answers you need about your child’s benefits!

Our Virtual Concierge is available 24/7 and can help you learn about:

  • Commonly used health insurance terms.
  • Telehealth services, such as UPMC Children's AnywhereCare.
  • UPMC for Kids member benefits and services.

The Virtual Concierge can share information out loud and send you messages with helpful links. Just tell your smart home device to "ask UPMC Health Plan."

Teach the child in your life about vaccines with our Daniel Tiger audio story

Immunizations or vaccines are a key part of keeping children as healthy as possible. Many children may be scared of getting vaccinated. We can help! We’re proud to partner with Fred Rogers Productions to offer a free audio story in which Daniel Tiger talks about being brave when he gets a shot. The story is great for children who are age 6 or younger. You can listen to it together before your child gets a well-visit immunization, flu shot, or COVID-19 vaccine or booster.

How to access the Daniel Tiger audio story

You can listen to our four-minute story using your Amazon Alexa device. Just say, "Ask UPMC Health Plan to tell me a Daniel Tiger story."

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*UPMC Children’s AnywhereCare is available only to patients who are in Pennsylvania. In order for a child to have a UPMC Children’s AnywhereCare visit, the child’s parent or legal guardian must be with the child during the video portion of the visit, and the child and parent or legal guardian must be in Pennsylvania during the visit.

During the COVID emergency, members located outside of Pennsylvania may select the standard UPMC AnywhereCare module and will receive service from Online Care Network II, P.C. (OCN). OCN is not an affiliate of UPMC. After the COVID emergency ends, UPMC AnywhereCare virtual visits are not covered services when UPMC for Kids members are traveling outside of Pennsylvania.

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