Enhanced claim editing effective July 1

Apr. 2024Important Notices

At UPMC Health Plan, we value our relationships with our network providers and appreciate the excellent care you give to our members. As part of a world-class health care delivery system, we strive to improve our processes where applicable and promote and reflect efficient and current health care practices.

Beginning July 1, 2024, UPMC Health Plan will be implementing additional enhancements to expand claim editing programs that promote correct coding and billing practices. The claim edits will continue to reflect guidelines set forth by industry authorities. Our goal is to process claims consistently and in accordance with best practice standards.

These enhancements take into consideration UPMC Health Plan’s historical claims experience as well as industry-standard guidelines, including:

  • AMA CPT coding guidelines.
  • National and regional Medicare policies.
  • State Medicaid guidelines.

After the implementation, you may receive claim denials based on these enhanced comprehensive claim editing concepts on your Explanations of Payment or electronic remittances. Additional resources and supporting documentation will be provided over the next several months at upmchp.us/claimsediting for your reference.

As always, thank you for taking care of our members. If you have any questions, please reach out to your physician account executive or call Provider Services at 1-866-918-1595.


Recent Announcements

PA DOH Antibiotic Stewardship Resources

Order antibiotic stewardship resources at no cost
Jun. 2026Important Notices

Medical device correction: Omnipod (Insulet – May 2026)

Insulet Corporation Inc. has announced a medical device correction for certain Omnipod Pods. These pods are wearable devices that are used to deliver insulin.
Jun. 2026Pharmacy Updates

Clinical documentation required for medical policy prior authorizations

As you know, UPMC Health Plan requires certain clinical documentation/notes in support of a request for prior authorization for the listed procedures below in accordance with its established policies and procedures, in addition to CMS requirements that medical record documentation must support the medical necessity of the services requested.
Jun. 2026Important Notices