Enhanced claim editing effective July 1

Apr. 2024Important Notices

At UPMC Health Plan, we value our relationships with our network providers and appreciate the excellent care you give to our members. As part of a world-class health care delivery system, we strive to improve our processes where applicable and promote and reflect efficient and current health care practices.

Beginning July 1, 2024, UPMC Health Plan will be implementing additional enhancements to expand claim editing programs that promote correct coding and billing practices. The claim edits will continue to reflect guidelines set forth by industry authorities. Our goal is to process claims consistently and in accordance with best practice standards.

These enhancements take into consideration UPMC Health Plan’s historical claims experience as well as industry-standard guidelines, including:

  • AMA CPT coding guidelines.
  • National and regional Medicare policies.
  • State Medicaid guidelines.

After the implementation, you may receive claim denials based on these enhanced comprehensive claim editing concepts on your Explanations of Payment or electronic remittances. Additional resources and supporting documentation will be provided over the next several months at upmchp.us/claimsediting for your reference.

As always, thank you for taking care of our members. If you have any questions, please reach out to your physician account executive or call Provider Services at 1-866-918-1595.


Recent Announcements

Voluntary nationwide recall: Tyenne (Fresenius – August 2026)

Fresenius Kabi is recalling one lot, lot 16UI07, of Tyenne® (tocilizumab-aazg) Injection 400 mg/20 mL (20 mg/mL) 20 mL vials. Tyenne is used for the treatment of certain arthritis conditions.
Aug. 2026Pharmacy Updates

Provider OnLine Login Changes for UPMC Employees

UPMC employees will now use their email address to access Provider OnLine. Authentication will occur through their UPMC credentials and network connections. If your UPMC email address has changed since joining the organization, you should use the email address associated with your Microsoft Teams chat account when logging in to Provider OnLine.
Aug. 2026Important Notices

CME Webinar: Lifestyle Medicine in Practice: Evidence‑Based Strategies for Chronic Disease Care

Please join us for a live, CME-accredited webinar on Wednesday, Sept. 23 from noon to 1 p.m., that will provide an overview on lifestyle medicine. Participants will learn how to integrate six core domains—nutrition, physical activity, sleep, stress management, avoidance of risky substances, and social connection—into routine care using practical tools such as brief counseling, motivational interviewing, and team-based strategies.
Aug. 2026Education/Webinars