Watch for a chance to rate your experience with UPMC Health Plan

Aug. 2026Important Notices

Watch for a chance to rate your experience with UPMC Health Plan

You may be randomly selected to participate in a 2026 Press Ganey provider satisfaction survey that will begin this month.

UPMC Health Plan contracts with Press Ganey to measure in-network provider satisfaction levels. Press Ganey incorporates a percentile ranking to allow the Health Plan to compare its performance to a cohort of similar insurers that initiate a provider satisfaction survey.

In 2025, 98 percent of physician practice survey respondents indicated they would recommend UPMC Health Plan to other physician practices, a 3 percent increase from 2024. In addition, respondents ranked UPMC Health Plan in the 96th percentile when comparing UPMC Health Plan to other Health Plans with whom they participate.

Invitations will arrive in the mail or by email in the coming weeks, and we ask that you share your feedback by completing the survey!

Recent Announcements

Voluntary nationwide recall: Tyenne (Fresenius – August 2026)

Fresenius Kabi is recalling one lot, lot 16UI07, of Tyenne® (tocilizumab-aazg) Injection 400 mg/20 mL (20 mg/mL) 20 mL vials. Tyenne is used for the treatment of certain arthritis conditions.
Aug. 2026Pharmacy Updates

Provider OnLine Login Changes for UPMC Employees

UPMC employees will now use their email address to access Provider OnLine. Authentication will occur through their UPMC credentials and network connections. If your UPMC email address has changed since joining the organization, you should use the email address associated with your Microsoft Teams chat account when logging in to Provider OnLine.
Aug. 2026Important Notices

CME Webinar: Lifestyle Medicine in Practice: Evidence‑Based Strategies for Chronic Disease Care

Please join us for a live, CME-accredited webinar on Wednesday, Sept. 23 from noon to 1 p.m., that will provide an overview on lifestyle medicine. Participants will learn how to integrate six core domains—nutrition, physical activity, sleep, stress management, avoidance of risky substances, and social connection—into routine care using practical tools such as brief counseling, motivational interviewing, and team-based strategies.
Aug. 2026Education/Webinars