Watch for a chance to rate your experience with UPMC Health Plan

Aug. 2026Important Notices

Watch for a chance to rate your experience with UPMC Health Plan

You may be randomly selected to participate in a 2026 Press Ganey provider satisfaction survey that will begin this month.

UPMC Health Plan contracts with Press Ganey to measure in-network provider satisfaction levels. Press Ganey incorporates a percentile ranking to allow the Health Plan to compare its performance to a cohort of similar insurers that initiate a provider satisfaction survey.

In 2025, 98 percent of physician practice survey respondents indicated they would recommend UPMC Health Plan to other physician practices, a 3 percent increase from 2024. In addition, respondents ranked UPMC Health Plan in the 96th percentile when comparing UPMC Health Plan to other Health Plans with whom they participate.

Invitations will arrive in the mail or by email in the coming weeks, and we ask that you share your feedback by completing the survey!

Recent Announcements

CME Webinar: Getting it Right from the Start: Identifying Patient Advanced Care Directives

Please join us for a live, CME-accredited webinar on Thursday, Oct. 15, 2026 that will educate providers on identifying advanced directives and surrogate decision makers on admission.
Oct. 2026Education/Webinars

UPMC Health Plan Tapestry Link live training session

UPMC Health Plan Tapestry Link is scheduled to go live on Tuesday, Dec. 1, 2026. To help prepare you for this launch we will be hosting a live training session on Wednesday, Nov. 4, 2026, from noon to 1 p.m. to help you familiarize yourself with the platform. During this training we will discuss:
Sep. 2026Education/Webinars

Clinical workflow changes through Epic®

Changes are coming for network providers that utilize Provider OnLine to submit specific information to UPMC Health Plan. Select activities that were previously completed in Provider OnLine will now transition to UPMC Health Plan Tapestry Link.
Sep. 2026Important Notices