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    UPMC for Life
    Complete Care
    Members

    • Call us toll-free:
      1-800-606-8648
      TTY: 711

      Oct. 1 through Mar. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Apr. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 8 a.m. to 3 p.m.

    UPMC for Life
    Complete Care
    Prospective Members

    • Call us toll-free:
      1-844-575-8241
      TTY: 711

      Extended hours offered Oct. 15 through Dec. 7: seven days a week from 7 a.m. to 10 p.m.

      Oct. 1 through Dec. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Jan. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 9 a.m. to 3 p.m.

    By Mail or FAX

    • UPMC Medicare
      Special Needs Plans
      U.S. Steel Tower
      600 Grant Street
      Pittsburgh, PA 15219

      FAX: 412-454-2973
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Need help, or have questions? We’re here to help.

Call us toll free.

Call us toll-free at 1-844-575-8241 (TTY: 711) to talk to a licensed Medicare Advisor or schedule an online face-to-face appointment.

Chat with us now.

Chat with us now. Chat directly and securely in real-time with one of our helpful licensed Medicare advisors for answers to your questions.

Licensed Medicare Advisors are available to take your call. Our hours of operation change twice a year. We are available to take your call October 1 – March 31 from 8 a.m. to 8 p.m., seven days a week; April 1 – September 30 from 8 a.m. to 8 p.m., Monday through Friday and Saturday from 8 a.m. to 3 p.m.

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  • New name–same great coverage

    UPMC for Life Complete Care is our new plan name!
    But don’t worry, we’re still offering the same great benefits.


    Learn About Our Plan

Security, value, and support with UPMC for Life Complete Care

UPMC for Life Complete Care (HMO SNP)

With UPMC for Life Complete Care, you’re covered for prescriptions, eye care, dental, hearing, transportation, and more. Plus, you get an over-the-counter allowance to buy health and wellness items you use every day.

Learn More About This Plan Learn About Our Benefits and Services
Shop Our Plan

UPMC for Life Complete Care can offer more benefits than original Medicare. View our plan benefits, compare options, and apply to enroll in a plan that’s right for you.

Shop UPMC for Life Complete Care Request a Free Enrollment Kit
Find Providers and Prescriptions

Search for doctors, hospitals, and other providers in the UPMC for Life Complete Care network. You can also search for covered drugs with our online searchable formulary.

Find Participating Providers Search covered prescriptions

UPMC FOR LIFE COMPLETE CARE AND UPMC COMMUNITY HEALTHCHOICES

Do you qualify for both Medicare and Medicaid (Medical Assistance)? Make sure you are getting the most out of your health care plan. UPMC Health Plan has two important plans that can provide you with the coverage you need. Click below to learn more about the extra benefits and services that may be available to you.

Learn More About the Coverage Available with UPMC for Life Complete Care and UPMC Community HealthChoices


Are you looking for: Medicare OR Medicaid

The value of having UPMC for Life Complete Care

OVER-THE-COUNTER ALLOWANCE

UPMC for Life Complete Care members can save money on health care items with an over-the-counter allowance. This benefit allows you to purchase covered health care products at participating stores or through mail order.

Learn About Over-the-Counter Allowance

ROUTINE Vision Benefits

UPMC for Life Complete Care members can receive routine vision coverage and an allowance for contact lenses and eyewear, including lenses and frames.

Learn About Our Routine Vision Benefits

PREVENTIVE DENTAL COVERAGE

UPMC for Life Complete Care includes preventive dental coverage for cleanings and exams. This plan also includes additional comprehensive benefits to help with crowns, root canals, fillings, simple tooth extractions, bridges, and dentures.

Learn About Our Dental Coverage

ROUTINE HEARING COVERAGE

UPMC for Life Complete Care members have hearing coverage for a routine hearing exam and hearing aid fitting. This also includes an allowance that can go toward the cost of hearing aids every three years.

Learn About Our Hearing Coverage

TRANSPORTATION SERVICE

UPMC for Life Complete Care members get trips to plan-approved locations like the doctor’s office, the hospital, health facilities, and the pharmacy at no cost.

Learn About Our Transportation Benefit

SILVERSNEAKERS®

UPMC for Life Complete Care members have the SilverSneakers® program. This benefit gives you FREE membership to participating local fitness facilities OR the option to work out from home, at no cost to you. Plus, you can get one FREE personal training session every year!

Learn About Our Fitness Benefits
This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at: 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Complete Care Members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 through March 31:
seven days a week from 8 a.m. to 8 p.m.

April 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Extended hours offered Oct. 15 through Dec. 7: seven days a week from 7 a.m. to 10 p.m.

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

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Last Updated: 10/1/2020

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UPMC Health Plan, Inc.

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