Stay safe at home
Get access to benefits that can help you live safely and independently at home.
Home safety products
UPMC for Life Complete Care (HMO D-SNP) members can choose up to five home safety products per year at no additional cost.
You can choose up to three of these products per year:
- Raised toilet seat
- Toilet safety rails
- Transfer bench
- Shower chair
- Bed safety rails
You can choose up to two of these products every three years:
- Couch cane
- Temporary wheelchair ramp
In-home safety visit
UPMC for Life Complete Care members get one free in-home safety assessment per year. A licensed healthcare professional will come to your home and give you tips and advice on making your home safer.
Ready to use these important benefits?
To order home safety products, log in to the UPMC Health Plan member site and complete the Home Safety Products Order Form. To schedule an in-home safety visit, call your Health Care Concierge team at the phone number on your member ID card.
Members are limited to one couch cane every three years and one wheelchair ramp every three years.
UPMC for Life does not install home safety devices or reimburse for costs associated with the installation of home safety devices. UPMC for Life is not liable for improper installation, repairs, or other modifications. Members are responsible for any and all costs associated with installation.
This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.
This information is available for free in other languages. Please call our customer service number at 1-800-606-8648 (TTY: 711).
UPMC for Life has a contract with Medicare to provide HMO, HMO D-SNP, and PPO plans. The HMO D-SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., UPMC for You Inc.
SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. Copyright 2026 Tivity Health Inc. All rights reserved.
UPMC for Life Complete Care (HMO D-SNP) members
Call us: 1-800-606-8648
TTY: 711
Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.
April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m.
UPMC for Life Complete Care prospective members
Call us: 1-844-575-8241
TTY: 711
Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.
April. 1 – July 31:
Monday through Friday from 8 a.m. to 8 p.m.
Aug. 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m.
Saturday from 9 a.m. to 3 p.m.