Patient and nurse talking

Ways to learn more

Getting the help and support you need with choosing a Medicare plan is important. UPMC for Life has dedicated Medicare Advisors who can walk you through your plan options and answer your questions. We’re here for you when you need us.

There are many ways to learn about our plans and the extra services available to you. Pick the option that works best for you. There is no cost and no obligation for talking with us or for any information we mail you.

Give us a call

Our Medicare Advisors are available to answer your questions and make it easy to get the information you need. We are knowledgeable about Medicare and how Special Needs Plans work. Call us toll-free at 1-844-575-8241 (TTY: 711).

Schedule an in-home appointment

You can meet with one of our Medicare Advisors at your home, office, or another place in the community. To learn more, call us toll-free at 1-844-575-8241 (TTY: 711).

Meet with us at a Connect Center mall

UPMC for Life offers personal assistance with your Medicare plan options at our mall locations. Just drop by anytime during business hours to chat with us.

Find a UPMC Health Plan Connect Center in your area.

Explore our website

Here are some helpful sections:

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2023 Tivity Health Inc. All rights reserved.
UPMC for Life Complete Care (HMO D-SNP) members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 3 p.m.

UPMC for Life Complete Care prospective members
Call us toll-free: 1-844-575-8241
TTY: 711

Jan. 1 – Sept. 30:
Seven days a week from 8 a.m. to 8 p.m.

Oct. 1 – Dec. 31:
Seven days a week from 7 a.m. to 9 p.m.

Last Updated: 1/24/2023