Welcome, UPMC for Life Complete Care Members

We're here for you and ready to help.

UPMC for Life Complete Care (HMO SNP) provides members with access to award-winning customer service from a Health Care Concierge team,* the best doctors,** and a variety of health and wellness services and programs.

Member Events

Join us at an upcoming UPMC for Life event! We’re hosting in-person and virtual member events that offer fun ways to stay active, healthy, and engaged with your community.

View Upcoming Events

UPMC for Life Complete Care Shop Healthy Card

The Shop Healthy Card gives members additional dollars to pay for OTC products, healthy foods, pet care supplies, pest control, and household utilities.

Learn How To Use Your Shop Healthy Card

Important Changes to Medicaid Renewal

Stay informed about the changes to Medicaid renewal that affect you. Learn what you need to do to renew your benefits and ensure continued enrollment in UPMC for Life Complete Care.

Learn How To Renew Your Medicaid Benefits

Managing and Preventing Diabetes

Our members have access to a variety of programs and resources to help you maintain your best health.

Browse Health and Wellness Resources

Behavioral Health Resources

At UPMC for Life, we believe in the importance of building and maintaining strong mental health and in supporting recovery. We can help whether you want to make small changes to improve your life or need help with addiction or a significant behavioral health issue.

Learn More About Behavioral Health Resources

Caring for Life Newsletter

Each issue of Caring for Life features important member information, including articles about plan benefits, preventive care, member events, and more.

See the Latest Member Newsletter

Explanation of Benefits (EOB)

Learn everything you need to know about your EOB, including what it tells you and how we've improved it to make it easier to understand. You can even go paperless in a few easy steps.

Find Out More and Go Paperless

Learn More About UPMC Champions for Life

Interested in volunteering in your community? UPMC for Life Complete Care members have the opportunity through the UPMC Champions for Life program. You can choose activities based on your interests—no experience necessary.

Learn More About UPMC Champions for Life

*UPMC Health Plan earned five 2023 Gold Stevie® Awards and a 2023 Grand Stevie Award for its sales and customer service excellence.

**For more information about UPMC’s best doctors and hospitals, visit upmchealthplan.com/best.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2023 Tivity Health Inc. All rights reserved.
UPMC for Life Complete Care (HMO D-SNP) members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 3 p.m.

UPMC for Life Complete Care prospective members
Call us toll-free: 1-844-575-8241
TTY: 711

Jan. 1 – Sept. 30:
Seven days a week from 8 a.m. to 8 p.m.

Oct. 1 – Dec. 31:
Seven days a week from 7 a.m. to 9 p.m.

Last Updated: 02/08/2024