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    UPMC for Life
    Complete Care
    Members

    • Call us toll-free:
      1-800-606-8648
      TTY: 711

      Oct. 1 through Mar. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Apr. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 8 a.m. to 3 p.m.

    UPMC for Life
    Complete Care
    Prospective Members

    • Call us toll-free:
      1-844-575-8241
      TTY: 711

      Oct. 1 through Dec. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Jan. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 9 a.m. to 3 p.m.

    By Mail or FAX

    • UPMC Medicare
      Special Needs Plans
      U.S. Steel Tower
      600 Grant Street
      Pittsburgh, PA 15219

      FAX: 412-454-2973
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Home-delivered meals

UPMC for Life Complete Care (HMO SNP) members can get home-delivered meals after an inpatient hospital stay, observation stay, or a skilled nursing facility stay. You can receive a single delivery of 14 meals to your home at no cost. Meal options are healthy and can be custom-made to your dietary needs.

A care manager may visit you while you are in the hospital or a skilled nursing facility. Or, after you are discharged, you will receive a call from one of our care managers to schedule your meal delivery. We’ll work with you to coordinate your first week of meals when you return home so you can focus on your recovery.

Prior authorization is required.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at: 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Complete Care Members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 through March 31:
seven days a week from 8 a.m. to 8 p.m.

April 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

Y0069_211080
Last Updated: 10/1/2020

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UPMC Health Plan, Inc.

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