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    UPMC for Life
    Complete Care
    Members

    • Call us toll-free:
      1-800-606-8648
      TTY: 711

      Oct. 1 through Mar. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Apr. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 8 a.m. to 3 p.m.

    UPMC for Life
    Complete Care
    Prospective Members

    • Call us toll-free:
      1-844-575-8241
      TTY: 711

      Oct. 1 through Dec. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Jan. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 9 a.m. to 3 p.m.

    By Mail or FAX

    • UPMC Medicare
      Special Needs Plans
      U.S. Steel Tower
      600 Grant Street
      Pittsburgh, PA 15219

      FAX: 412-454-2973
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Stay Safe at Home

Get access to benefits that can help you live safely and independently at home.

Bathroom safety products

UPMC for Life Complete Care (HMO SNP) members can select up to six bathroom safety products per year at no additional cost. Products options include:

  • A nonslip bathmat.
  • A transfer shower chair or bench.
  • A handled showerhead.
  • A clamp-on tub rail.
  • A raised toilet seat.
  • A safety light.

For more information on the bathroom safety products available to UPMC for Life Complete Care members, see our bathroom safety product catalog.

In-home safety visit

UPMC for Life Complete Care members get one free in-home safety assessment per year. A licensed health care professional will come to your home and give you tips and advice for how to make your home safer.

Ready to use these important benefits?
Call your Health Care Concierge team at the phone number on the back of your member ID card to order your bathroom safety products or schedule an in-home safety visit.

UPMC for Life does not install bathroom safety devices or reimburse for costs associated with the installation of bathroom safety devices. UPMC for Life is not liable for improper installation, repairs, or other modifications. Members are responsible for any and all costs associated with installation.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at: 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Complete Care Members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 through March 31:
seven days a week from 8 a.m. to 8 p.m.

April 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

Y0069_211080
Last Updated: 10/1/2020

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UPMC Health Plan, Inc.

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