Skip to main content
Start live chat.
Need Help?

Stay Safe at Home

Get access to benefits that can help you live safely and independently at home.

Bathroom safety products

UPMC for Life Complete Care (HMO SNP) members can choose up to six bathroom safety products per year at no additional cost. Here are some product options:

  • Nonslip bathmat
  • Transfer bench
  • Shower chair
  • Handled showerhead
  • Clamp-on tub rail
  • Raised toilet seat
  • Safety light

Members in western PA can also choose from home safety products as part of their six products per year. Home safety products include these:

  • Pouch for wheelchair or walker
  • Grabber/Reacher tool
  • Motion activated toilet nightlight
  • Long-handled toileting aid
  • Carbon monoxide detector, plugin
  • Dressing stick
  • Sock assistance tool
  • Long-handled shoehorn
  • Assistive bedrails
  • Bedside table railing
  • Handheld glass magnifiers
  • Nonskid socks
  • Pillbox opener
  • Portable ramp
  • Couch cane

For more information on the products available to UPMC for Life Complete Care members, see our product catalog.

In-home safety visit

UPMC for Life Complete Care members get one free in-home safety assessment per year. A licensed health care professional will come to your home and give you tips and advice on making your home safer.

Ready to use these important benefits?

To order in-home safety products, call your care manager at 1-866-778-6073 (TTY: 711) Monday through Friday from 8 a.m. to 4:30 p.m. To schedule an in-home safety visit, call your Health Care Concierge team at the phone number on your member ID card.

UPMC for Life does not install safety devices or reimburse for costs associated with the installation of safety devices. UPMC for Life is not liable for improper installation, repairs, or other modifications. Members are responsible for any and all costs associated with installation.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2021 Tivity Health Inc. All rights reserved.

The healthy food allowance benefit is only for our UPMC for Life members with diabetes and is part of the Special Supplemental Benefits for the Chronically Ill (SSBCI) program. You must meet certain eligibility requirements to qualify for this program.
UPMC for Life Complete Care (HMO SNP) Members
Call us toll-free: 1-800-606-8648
TTY: 711

24 hours a day, 7 days a week

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 – Dec. 31:
Seven days a week from 8 a.m. to 8 p.m.

Jan. 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 9 a.m. to 3 p.m.


Last Updated: 10/01/2021
Apple Store Google Play