Clinical documentation required for medical policy prior authorizations

Jun. 2026Important Notices

As you know, UPMC Health Plan requires certain clinical documentation/notes in support of a request for prior authorization for the listed procedures below in accordance with its established policies and procedures, in addition to CMS requirements that medical record documentation must support the medical necessity of the services requested.

Beginning on June 26, 2026, our system will be updated to confirm the submission of such information before an authorization will be provided for the following UPMC Health Plan policies.

  • MP PA 142 – Radiation therapy, external beam (EBRT)
  • MP.PA.143 – Radiation Therapy – SRS and SBRT
  • MP PA 146 – Laparoscopic cholecystectomy
  • MP.PA.144 – Sleep Medicine – Sleep Study
  • MP.PA.135 – Lumbar Spinal decompression
  • MP.PA. 137 – Cardiac Devices, Implantable Defibrillator and Pacemaker

As such, please be sure to submit all supporting clinical documentation at the time of your request in accordance with the applicable medical prior authorization policy to avoid delays or denials when reviewing your request.

To submit an authorization, please log in to the secure Provider OnLine website and select Auth Entry/Inquiry from the left-hand navigation to submit the authorization. Clinical documentation will need to be uploaded during the online submission process.

If you have any questions about this update, please contact your provider network liaison. You can also call Provider Services at 1-866-918-1595.


Recent Announcements

Voluntary nationwide recall: True Metrix (Trividia – May)

Trividia Health is recalling all True Metrix Blood Glucose Systems for an issue with the software design of the E-5 Error Code and instructions for the user in the “Messages” section of the Owner’s Booklet/System instructions for use and online labeling and help guides.
May 2026Pharmacy Updates

Community Care Behavioral Health is excited to announce this free upcoming web-based training opportunity:

A growing body of U.S. and international research demonstrates that the rapid legalization and commercialization of gambling—including online casinos and mobile sports betting platforms—are associated with significant and escalating gambling related harm. Although Pennsylvania specific prevalence data remain limited, available evidence is increasingly concerning, with gambling disorder linked to alarmingly high rates of suicide, psychiatric comorbidity, and social and financial harm. Drawing on lessons from the tobacco and opioid crises, this presentation will examine how delayed recognition and regulation can amplify population level harm, underscoring the need for earlier screening, prevention, and policy engagement. Participants will gain practical guidance on identifying patients at elevated risk, implementing evidence informed screening and diagnostic strategies, and applying current treatment approaches across the lifespan.
May 2026Education/Webinars

Bridging Smiles and Systems: Collaborative Care for Children with Chronic Conditions

Please join us for a live, CME-accredited and CEU-accredited webinar on May 13 from noon to 1p.m., that will explore the critical connection between oral health and pediatric chronic conditions such as diabetes, asthma, congenital heart disease, and ADHD.
Apr. 2026Education/Webinars