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View our resources page for information on prevention, testing, and member benefits related to COVID-19.

Stay in Touch with Us

Join us for an upcoming Medicare Staying in Touch event to learn about your 2022 UPMC for Life plan benefits! We’ll cover what’s new, changing, and enhanced for each plan. You’ll have an opportunity to ask questions and learn from answers to other participants—all from the comfort of your home.

See upcoming Staying in Touch Member events

Your Personal Plan Review

Come to a UPMC Health Plan Connect Center for a Your Personal Plan Review event below. Our Health Care Concierge team will review your current UPMC for Life plan, answer any questions you may have, and make sure your plan is still the best fit for you. These events will be by appointment only and are only for current UPMC for Life members.

All UPMC Health Plan Connect Centers will be holding these events on Thursdays from 10 a.m. to 6 p.m. by appointment only. To RSVP, call 1-855-423-8762 (TTY: 711), seven days a week from 8 a.m. to 8 p.m. Find a Connect Center near you.

  • Oct. 21
  • Oct. 28
  • Nov. 4
  • Nov. 11
  • Nov. 18
  • Dec. 2

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Zoo Walks

Zoo Walks at Pittsburgh Zoo & PPG Aquarium

Join us for Zoo Walks at the Pittsburgh Zoo & PPG Aquarium on the dates listed below. UPMC for Life members and one guest can receive FREE admission on the following dates.

Arrive between 8 and 10 a.m. and show your member ID card at the admission gates.

Walk dates:

  • Oct. 6
  • Oct. 20

Here are just some of the health and safety measures the Pittsburgh Zoo will have in place:

  • Fully vaccinated guests will not be required to wear face masks in indoor and outdoor locations. Unvaccinated visitors are required to wear face masks in both indoor and outdoor locations. Make sure to bring your face mask with you.
  • Food orders will be taken from your mobile device. To place a food order in advance, visit Jambo Grill online.
  • There will not be tram services.
  • Physical distancing markers and plexiglass barriers will be in place around food vendors, entrances, and anywhere people gather.
  • Lines will be one-way throughout the park.

If you feel sick, stay home. Contact your primary care provider (PCP) or seek urgent care if needed.

Safari Walks at Erie Zoo

Enjoy Safari Walks and special activities at the Erie Zoo on the dates listed below. UPMC for Life members receive FREE admission on the dates listed below. Arrive between 10 a.m. and noon and show your member ID card at the admission gates.

Walk dates:

  • Oct. 13
  • Oct. 27

Here are just some of the health and safety measures the Erie Zoo will have in place:

  • Fully vaccinated guests will not be required to wear face masks in indoor and outdoor locations. Unvaccinated visitors are required to wear face masks in both indoor and outdoor locations. Make sure to bring your face mask with you.
  • Physical distancing markers will be in place around the zoo anywhere people gather. Keep 6 feet away from others. Some indoor exhibits may be modified or closed.

If you feel sick, stay home. Contact your primary care provider (PCP) or seek urgent care if needed.




UPMC for Life is not responsible for in-person event locations’ policies and procedures regarding COVID-19. By attending, you agree to follow the safety measures in place, acknowledge the risks of COVID-19, and release UPMC Health Plan and its affiliates from liabilities of any kind related to COVID-19 at these events.

For accommodations of persons with special needs at meetings, call 1-800-606-86481-877-539-3080 (TTY: 711) seven days a week from 8 a.m. to 8 p.m.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2021 Tivity Health Inc. All rights reserved.

The healthy food allowance benefit is only for our UPMC for Life members with diabetes and is part of the Special Supplemental Benefits for the Chronically Ill (SSBCI) program. You must meet certain eligibility requirements to qualify for this program.
UPMC for Life Complete Care (HMO SNP) Members
Call us toll-free: 1-800-606-8648
TTY: 711

24 hours a day, 7 days a week

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 – Dec. 31:
Seven days a week from 8 a.m. to 8 p.m.

Jan. 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 9 a.m. to 3 p.m.

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Last Updated: 10/01/2021
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