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Ways to Learn More

There are many ways for you to learn about UPMC for Life Complete Care (HMO SNP) and the extra services available to you. Pick the option that works best for you.

Give us a call. Licensed Medicare Advisors are available to answer your questions. We are knowledgeable about Medicare and how Special Needs Plans work. We can also mail you free information. Call us toll-free at 1-844-575-8241 (TTY: 711).

Schedule an in-home appointment. You can meet with one of our Medicare Advisors at your home, office, or another place in the community. To learn more, call us at the phone number above.

Stop by. UPMC for Life offers personal assistance with your Medicare plan options at our mall locations. Just drop by anytime during business hours to chat with us.

Find a UPMC Health Plan Connect Center in your area.

Explore our website. Here are some helpful sections:

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2021 Tivity Health Inc. All rights reserved.

The healthy food allowance benefit is only for our UPMC for Life members with diabetes and is part of the Special Supplemental Benefits for the Chronically Ill (SSBCI) program. You must meet certain eligibility requirements to qualify for this program.
UPMC for Life Complete Care (HMO SNP) Members
Call us toll-free: 1-800-606-8648
TTY: 711

24 hours a day, 7 days a week

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 – Dec. 31:
Seven days a week from 8 a.m. to 8 p.m.

Jan. 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 9 a.m. to 3 p.m.


Last Updated: 10/01/2021
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