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Transportation Services

Need a ride to your appointments? We’ve got you covered.

We want to make it easy for you to get the health care services you need. That’s why the UPMC for Life Dual (HMO SNP) plan offers 50 one-way trips to plan-approved locations at no additional cost.

Members can schedule trips to places like the doctor’s office, the hospital, health care facilities, and the pharmacy at no cost.

Using the transportation benefit is easy. You, a family member, or your caregiver can call to schedule your trip. If you need a wheelchair van or help to get into the vehicle, let the transportation service know when you call. You will receive a confirmation call 48 hours before your appointment to confirm your trip.

Shop for the UPMC for Life Dual plan in your area.

Trips requested less than 48 hours in advance may not be able to be scheduled due to availability. All trips are based on transportation service availability, and we cannot guarantee that all trips can be scheduled. For more information, please refer to your Evidence of Coverage.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC for You Inc.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Dual Members

Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 through Mar. 31:
seven days a week from 8 a.m. to 8 p.m.

Apr. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Dual Prospective Members

Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

Last Updated: 10/01/2019
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