Transportation Services

Need a ride to your appointments? We’ve got you covered.

The UPMC for Life Dual plan offers 50 one-way trips to plan approved locations at no additional cost. Trip service is offered Monday through Friday with first pick up starting at 7 a.m. and the last pick up scheduled no later than 4 p.m. Members can schedule trips to places like the doctor’s office, the hospital, health care facilities, and the pharmacy at no cost.

Using the transportation benefit is easy. You simply call two weeks before your appointment to schedule your trip. You will receive a confirmation call 48 hours before your appointment to confirm your trip.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plan has a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC for You Inc.

We are available to take your call:
Toll-free: 1-844-575-8241
TTY: 711
seven days a week 8 a.m. to 8 p.m.*

*Our hours of operation change twice a year.

Oct. 1 – Mar. 31:
seven days a week 8 a.m. to 8 p.m.

Apr. 1 – Sept. 30:
Monday through Friday 8 a.m. to 8 p.m. and Saturday from 8 a.m. to 3 p.m


Last Updated: 10/01/2018
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