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UPMC Health Plan Neighborhood Center

UPMC Health Plan Neighborhood Center front entrance

The Village at Eastside
6401 Penn Ave.
Pittsburgh, PA 15206
Phone: 412-665-4650
Neighborhood Center hours of operation: Monday through Friday – 9 a.m. to 8 p.m., Saturday – 9 a.m. to 7 p.m.
Neighborhood Center's UPMC Health Plan Connect Center hours: Wednesday – 9 a.m. to 8 p.m., Friday – 9 a.m. to 8 p.m., Saturday – 9 a.m. to 7 p.m.
If you would like to meet outside of these times, please call 412-665-4650 to schedule an appointment.

Event Schedule

Let’s connect. We can’t wait to meet you!

The UPMC Health Plan Neighborhood Center provides virtual health care services, a food pantry, workforce development programs, social services, and referrals to supportive resources for UPMC Health Plan members and all individuals and families in the community.

UPMC Health Plan Connect Center

We know health insurance can be confusing, but our UPMC Health Plan Connect Center representatives are here to help! If you're uninsured or looking for a new plan, we can help you explore health insurance options for yourself and your family. If you're a current UPMC Health Plan member, we can answer your questions and help you understand the services and benefits offered by your plan. We also offer assistance to Medicaid members who wish to renew their benefits, by guiding them through the process and helping them fill out required paperwork.

UPMC Pathways to Work

Your UPMC career is waiting for you! Our dedicated recruiters can help guide you toward employment at UPMC by matching you with open positions that meet your interest and qualifications. We’ll support you through the hiring process, from application to interview. Recruiters can meet with you either in person at the Neighborhood Center, or over the phone, based on availability. Call us to make an appointment.

UPMC AnywhereCare virtual clinic and telehealth visits

UPMC Health Plan members* can call us to schedule an appointment for a virtual visit with a UPMC health care provider at one of our telehealth kiosks in the Neighborhood Center. For those interested in UPMC AnywhereCare services (our virtual urgent care platform for non-life-threatening symptoms), walk-ins may be seen during normal hours of operation, subject to availability.

Food Pantry

Our food pantry is open to the public one Saturday per month during normal operating hours. Families and individuals can take home a box of free food containing a selection of nutritious shelf-stable items, fresh produce, meats, dairy, and frozen items. Food boxes are limited to one per family/individual, per month, and are available on a first-come, first served basis while the food pantry is open. While making an appointment is not required, pre-registration is preferred. Call us to register and learn about food pantry operation dates.

Community partner services

Our community partners offer a variety of programs and services at our Neighborhood Center. You can access resources to help you earn a GED, find and apply for jobs offered by local employers, participate in workforce training programs, receive financial education, and more.

Referrals to supportive resources

Need some help navigating a challenging life situation? UPMC Health Plan’s community health workers can discuss your needs and offer referrals to social services and supportive resources in your community—such as affordable housing, transportation to and from work, mental health resources, childcare assistance, and others.

Temporary childcare

Children from birth through school age can receive complimentary onsite childcare while parents and guardians visit and participate in programs at our Neighborhood Center.** Our certified childcare staff will make sure little ones stay safe and creatively occupied, so people can take advantage of our services without worry.

We extend our gratitude to Walnut Capital and Bakery Square for their collaboration with us and their support of this initiative.

Special thanks to these community organizations:
  • Boys and Girls Clubs of Western Pennsylvania
  • CareerLink
  • Carlow University
  • East End Cooperative Ministry
  • Greater Pittsburgh Community Food Bank
  • Heinz Endowments
  • Kingsley Association
  • Larimer Consensus Group
  • Literacy Pittsburgh
  • Neighborhood Resilience Project
  • PA Women Work
  • Partner4Work
  • Per Scholas
  • Trying Together
  • United Way of Southwestern Pennsylvania
  • Zone 550 Council

*Telehealth visits with a UPMC provider and UPMC AnywhereCare services are available for UPMC Health Plan members only. Health insurance deductible and copayments may apply.

**Parent or guardian must be present and receiving services within the Neighborhood Center. Children cannot be left unattended. Childcare services are subject to availability.