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Leading the way to better health care for you

Diane Holder portrait

Diane Holder

Executive Vice President, UPMC
President, UPMC Insurance Services Division
President and Chief Executive Officer, UPMC Health Plan

Diane Holder is Executive Vice President, UPMC; President, UPMC Insurance Services Division; and President and Chief Executive Officer, UPMC Health Plan. UPMC is one of the nation’s leading integrated delivery systems and through its health plans and affiliates provides health care coverage and benefits management for more than 2.3 million men, women, and children in Pennsylvania. The UPMC Insurance Services Division includes UPMC Health Plan, UPMC for You, UPMC for Life, UPMC for Kids, Askesis Development Group, Community Care Behavioral Health, and UPMC Workpartners. These health benefits companies manage benefits for commercial, Medicaid, Medicare, behavioral health, EAP, health promotion, and workers’ compensation programs and other population health programs and services.

Ms. Holder has held a number of leadership positions in health care, including CEO of Western Psychiatric Institute and Clinic of UPMC and founding CEO of Community Care Behavioral Health. She is also a faculty member at the University of Pittsburgh in the Department of Psychiatry and the Graduate School of Public Health.


  • Bachelor’s degree from the University of Michigan
  • Master’s degree from Columbia University
Sharon Czyewski portrait

Sharon Czyzewski

Vice President, Human Resources
UPMC Insurance Services Division

Ms. Czyzewski provides leadership, direction, and support for all human resource functions for UPMC Insurance Services Division. She also serves on the Corporate Advisory Board of Pennsylvania Women Work and previously for Bethlehem Haven and PowerLink. Ms. Czyzewski received the Distinguished Service and Achievement Award from Carlow University Alumnae in 2011 and was recognized as a 2015 Leading Lady from Oakland Catholic HS.


  • Bachelor’s degree in business management from Carlow University
  • Master’s degree in training and development from Carlow University
  • Certified Lean Six Sigma Green Belt and Certified Business Coach (WABC)
Gordon Gebbens portrait

Gordon Gebbens

Senior Vice President of Finance, UPMC Insurance Services Division
Chief Financial Officer, UPMC Insurance Services Division

Mr. Gebbens is the executive leader for all facets of Finance, including tax planning, risk management, and investment, liquidity and cash flow planning for our division, accounting, accounts receivable, claims payable, actuarial, budget, commercial and government products finance, and statutory reporting departments. This includes functional accountability for the budget and forecasting processes, actuarial, underwriting, and rate making systems and processes, and the preparation and submission of all statutory reports with insurance regulators and external rating agencies and examiners.

He has 36 years of experience in the area of health care. Mr. Gebbens’ previous positions include regional controller for Humana, president and CEO for Prevea Health Plan, and CFO for Geisinger Health Plan.

Mr. Gebbens serves on the Board and Executive Committee of the Laurel Highlands Council of the Boy Scouts of America as vice president of programs.


  • Bachelor’s degree in business administration accounting from Grand Valley State University
Scott Haas portrait

Scott Haas

Vice President, Payer Services
UPMC Information Services Division

Scott Haas is vice president of Payer Applications at UPMC Health Plan. In that capacity, he is responsible for the stabilization and advancement of the Health Plan’s entire technology footprint.

Mr. Haas has more than 20 years of experience in health care and health care technology fields. Prior to joining UPMC Health Plan in 2007, Mr. Haas spent 13 years with BlueCross BlueShield of Illinois as part of HealthCare Services Corporation (HCSC), serving in several roles to connect and advance IT and business strategies across HCSC’s participating Blues plans.


  • B.S. in Finance from Illinois State University
  • MBA with Health Care Administration emphasis from the University of Illinois
Mary Beth Jenkins portrait

Mary Beth Jenkins

Chief Administrative and Operating Officer
UPMC Health Plan
UPMC Insurance Services Division

Ms. Jenkins is the chief administrative and operating officer of UPMC Health Plan and the UPMC Insurance Services Division—the largest medical insurer in western Pennsylvania.

Ms. Jenkins oversees Service Operations, Claims Administration, Configuration, Ancillary Product(s), Third Party Administration, the Organizational Performance and Project Management Office, and Consumer Innovation. Her responsibilities include coordinating fiscal management, administration, and operations for multiple departments; managing budgeting and resource allocation with senior leadership, finance, and Human Resources; and providing matrix reporting oversight across the organization in support of multiple lines of business.

In addition, she translates strategic initiatives into business objectives to support the organization’s continued growth.

Ms. Jenkins has driven operational efficiencies at UPMC Health Plan for more than 20 years, helping the company maintain low administrative costs and high customer satisfaction. She is a strong supporter of the Health Plan’s process improvement efforts and has a Green Belt certification in Six Sigma.

Ms. Jenkins serves on the board of directors for several nonprofit organizations and privately held companies and is recognized nationally as an expert on service excellence and claims optimization.


  • Bachelor’s degree in communications from Slippery Rock University
  • Masters of Business Administration from Duquesne University
Sheryl Kashuba portrait

Sheryl A. Kashuba

Senior Vice President, Regulatory Affairs/Health Policy/Government Relations
& Chief Legal Officer UPMC Health Plan

Ms. Kashuba joined the Insurance Services Division’s Legal Services department in January 2005. She is an expert on the Affordable Care Act (ACA) and its impact on health care delivery. Before assuming her current role, Ms. Kashuba served as Senior Director and Associate Counsel for Health Policy and Government Programs and also as Assistant Counsel to the Insurance Services Division. Prior to joining UPMC Health Plan, she worked in the Pittsburgh office of Morgan Lewis & Bockius as a Labor and Employment Associate.

Before becoming an attorney, Ms. Kashuba was Director of the Northern Erie Clinical Services, an outpatient alcohol and substance abuse clinic located in Buffalo, N.Y., and a part-time instructor at Erie Community College.


  • Bachelor’s degree in psychology from Canisius College, Buffalo, NY
  • Master’s degree in rehabilitation counseling from the University of Buffalo
  • Graduated from the University of Buffalo Law School in 2003
Brendan Harris portrait

Brendan Harris

Vice President, Community HealthChoices (CHC)

Brendan Harris’ lifelong interest in politics and public policy has led to a wide range of experience in health care, administrative policy-making and oversight. Brendan Harris currently serves as Vice President of Community HealthChoices (CHC), the state’s Managed Long-Term Services and Supports program, for UPMC Health Plan.

Before leading CHC, he served as the Regional Vice President of Government Programs for UPMC Health Plan and UPMC Insurance Services Division. As UPMC Health Plan looks to continue to expand its footprint across the Commonwealth, Harris was responsible for leading business and product development efforts in central and northeastern Pennsylvania, including Lehigh Valley.

Prior to joining UPMC, Harris served as a core member of the Department of Human Services (DHS) team for over a decade – a department that serves more than 3 million Pennsylvanians, operates with a $39 billion budget, and has over 16,000 employees.

From 2012 through 2017, Harris served as the Executive Deputy Secretary of DHS ensuring that quality care and services are provided to vulnerable Pennsylvanians, taxpayer dollars are utilized efficiently, and human service programs are successfully implemented.

While there, Harris managed overall operations of the department, establishing departmental goals and objectives, formulating administrative policies and procedures, and providing guidance and technical assistance to eight program offices in the interpretation, implementation, and evaluation of the department’s agenda and policies. He served as the key contact for DHS with the Governor’s Office and outside stakeholders including contracted managed care organizations, advocates, and provider groups.

During his tenure as the Executive Deputy Secretary, he successfully negotiated a Medicaid expansion plan to provide health care coverage to an additional 715,000 Pennsylvanians and oversaw the department’s implementation of the Affordable Care Act. Under Harris’ leadership the department avoided more than $600 million in improper Medicaid payments and $35 million from improvements to SNAP compliance accuracy, and saved $50 million through Medicaid recipient restrictions, allowing DHS to drastically enhance its program integrity during fiscal year 2015-16.

Prior to serving as the Executive Deputy, Harris served as the Director of Legislative Affairs for DHS and then as Chief of Staff where he was responsible for development and implementation of the department’s operations.


  • Bachelor of Arts in Political Science from the University of Pittsburgh.
Matthew Hurford MD portrait

Matthew O. Hurford, MD

President and Chief Executive Officer
Community Care

Dr. Hurford is the President and Chief Executive Officer (CEO) of Community Care Behavioral Health Organization, the nation’s largest not-for-profit behavioral health managed care organization. As part of the UPMC Insurance Services Division, Community Care provides behavioral health coverage for one million Medicaid beneficiaries in 41 Pennsylvania counties. Dr. Hurford has worked in public-sector psychiatry for nearly 20 years holding various leadership positions in academic, government and managed care systems including, most recently, serving as Community Care’s Chief Medical Officer and Vice President of Medical Affairs.

Prior to joining Community Care, Dr. Hurford served as the Chief Medical Officer of the City of Philadelphia’s Department of Behavioral Health and Intellectual Disability Services (DBHIDS) and Community Behavioral Health (CBH), a not-for-profit behavioral health managed care organization that managed approximately $850 million in Medicaid funding. He is a board-certified psychiatrist who has provided care to people with serious mental illness and substance-use disorder in diverse settings including the Indian Health Service on the White Mountain Apache Reservation in Arizona and urban community mental health centers in Philadelphia.


  • Bachelor's degree in political science from Swarthmore College
  • Medical degree from the Temple University School of Medicine
  • Completed his residency and chief residency in psychiatry at the Hospital of the University of Pennsylvania
Scott Lammie portrait

Scott Lammie

Senior Vice President, Business Development and Board Treasurer,
UPMC Insurance Services Division

Mr. Lammie has worked for UPMC since September 1990, holding key business, financial, and operational leadership positions that have supported the health system's development into one of the nation's leading integrated delivery and financing health systems. He facilitates product line business development programs and projects across government services and commercial product lines, including advising and supporting product line development and geographic expansion plans, with primary leadership, guidance, and direction provided by the responsible product line Presidents.

His previous positions include Chief Financial Officer, UPMC Insurance Services Division; Corporate Vice President, Finance; Executive Vice President and Chief Financial Officer, UPMC Diversified Services; Managing Director, UPMC Health Ventures; and Vice President, UPMC Patient Business Services. Mr. Lammie also serves on the board of directors at Duquesne University and as a Duquesne Society advisor.


  • Bachelor of Science in Accounting from Duquesne University
  • Certified Public Accounting degree from Arthur Anderson & Co.
Joon Lee portrait

Joon S. Lee, MD

Chief Medical Officer
UPMC Health Plan

In his role of chief medical officer of the UPMC Insurance Services Division, Dr. Lee provides medical leadership for the clinical team, which serves the 3.5 million members of the UPMC insurance and health management companies. He also directs clinical innovation efforts to improve health outcomes and works to advance UPMC’s goals as an integrated delivery and financing system.

In addition, Dr. Lee serves as a faculty member in the University of Pittsburgh’s Department of Medicine.

An interventional cardiologist by training, Dr. Lee has focused his research and clinical interests on the role of stem cells in the treatment of coronary artery disease and catheter-based treatment of valvular disease. He also has been instrumental in advancing innovations in clinical care at UPMC and is recognized as an outstanding leader who is constantly pushing the envelope for new therapies to prevent cardiac-related problems and to support recovery from them.

Dr. Lee received his bachelor’s degree from Dartmouth College and his medical degree from Duke University’s School of Medicine. He completed a medical internship, residency, and two cardiology fellowships at Massachusetts General Hospital in Boston. He is certified in cardiovascular disease and interventional cardiology by the American Board of Internal Medicine, and he is a member of the American College of Physicians and a fellow in the American College of Cardiology.


  • Bachelor's degree from Dartmouth College
  • Medical degree from Duke University School of Medicine
John Lovelace portrait

John Lovelace

President, UPMC for You
President, Government Programs and Individual Advantage Products

Mr. Lovelace is president of UPMC for You, a managed care organization that serves Medical Assistance and Medicare Advantage Special Needs Plan recipients in 40 counties in Pennsylvania.

He provides leadership, direction, and administration for the services provided by UPMC for You, which offers coverage to eligible Medical Assistance recipients through its contracts with the Pennsylvania Department of Public Welfare as well as coverage options for Medicare beneficiaries who are also enrolled in the Pennsylvania Medical Assistance program.

He is also President of Government Programs and Individual Advantage for the UPMC Insurance Services Division. In this role, Mr. Lovelace oversees Medicare products, Medicaid, and the Children's Health Insurance Program (CHIP) of UPMC Health Plan, known as UPMC for Kids. He also oversees a group of Medicare Advantage Special Needs Plans for people who are dually eligible for Medicare and Medicaid, and for individuals who are eligible for long-term care services. He oversees UPMC Individual Advantage, a guaranteed renewable individual product. He is also responsible for compliance, finance, and operations for individual products on and off the Healthcare Exchange.

In addition, Mr. Lovelace is Chief Program Officer at Community Care Behavioral Health Organization, a behavioral health managed care organization that is part of the UPMC Insurance Services Division. Community Care provides behavioral health coverage for more than 900,000 Medicaid beneficiaries in 36 Pennsylvania counties as well as care coordination services in New York.

In addition to his service on local, regional, and national organization boards of directors, he serves as Board Chair for the Association of Community Affiliated Plans (ACAP), a trade association comprised of 60 provider-affiliated regional health plans enrolling Medicaid and other low-income beneficiaries.


  • Graduate degree in rehabilitation counseling from the State University of New York at Buffalo
  • Graduate degree in information services from the University of Pittsburgh
Sheri Manning portrait

Sheri Manning

Vice President, Marketing and Communications
UPMC Health Plan

Ms. Manning is a senior executive and marketing professional with over 25 years of demonstrated achievement across multiple industries: telecommunications, financial services, and health care.

In her role as Vice President, she drives marketing strategies and execution for all product lines and business units. She leads marketing intelligence, segmentation, marketing automation, brand strategy and management, creative services and design along with all aspects of sales support — group and individual.

Before joining UPMC, Ms. Manning served as Vice President, Marketing and Branding for Blue Cross & Blue Shield of Florida. In this role she led all marketing and branding efforts along with the launch and development of their direct-to-consumer capability including their retail presence. She also served as Vice President of Marketing for Citibank within their credit card division. Ms. Manning led marketing for the Universal Card portfolio including the rewards program for over 20 million card holders. Prior to Citibank, she was with AT&T in a variety of roles supporting call center services, financial services, and telecom products all in a marketing and branding capacity.


  • Bachelor’s degree in marketing strategy and communication from Florida State University
  • Masters of Business Administration from Jacksonville University
Chronis Manolis portrait

Chronis Manolis, RPh

Senior Vice President, Pharmacy
Chief Pharmacy Officer, UPMC Health Plan

Mr. Manolis oversees the pharmacy programs for the Health Plan's Medicare, Medical Assistance, and commercial products.

Mr. Manolis has more than 30 years of experience in the pharmacy and managed care industry. He previously held management positions with Medco Health Solutions and Stadtlanders Specialty Pharmacy Services. Mr. Manolis is also an adjunct instructor at the University of Pittsburgh School of Pharmacy.


  • Bachelor’s degree in pharmacy from the University of Pittsburgh
Sandy McAnallen portrait

Sandra McAnallen

Senior Vice President, Clinical Affairs and Quality Performance
UPMC Insurance Services Division

Ms. McAnallen is responsible for strategic plan development and implementation of network management and provider relations for all of the Insurance Services Division’s lines of business.

She has more than 34 years of experience in the health care field. She first joined the Health Plan in 1996 and was part of the start-up team that established the Health Plan as a major health insurer in Western Pennsylvania. In 2005, she joined Heritage Health Systems of Houston, Texas, where she served as senior vice president for National HMO Operations. She returned to the Health Plan in 2008.


  • Bachelor’s degree in nursing from Slippery Rock University
  • Master’s degree in leadership and liberal studies from Duquesne University
  • Registered nursing degree from St. Francis Hospital
Kim Orth portrait

Kimberly L. Orth

President, UPMC Commercial Products
UPMC Health Plan

Ms. Orth provides the Health Plan's strategic direction for commercial products in the region overseeing Product Innovation, Sales and Account Management. She leads the business integration of the division's various products and establishes effective business plans for each, building sales and marketing practices to ensure the Health Plan's viability and success.

Her focus includes developing and implementing programs to assist her departments in using market research data, identifying new markets, consumer retention, differentiating products with competition, broker relations, account management, and sales coordination. Ms. Orth is responsible for review and variance analysis for Health Plan sales, making decisions that have significant sales/financial implications on the organization.

She serves on the boards of the Homeless Children's Education Fund and the American Heart Association.

Ms. Orth has been with UPMC Health Plan for nine years, previously holding the title of Vice President of Sales and Account Management.


  • Bachelor’s degree in health policy and administration from Penn State University
  • Graduate of the Leadership Pittsburgh program
Pamela Peele portrait

Pamela Peele, PhD

Chief Analytics Officer
UPMC Health Plan and UPMC Enterprises

Dr. Peele is responsible for creating innovative analytics that drive financial and clinical performance including economic modeling, predictive modeling, statistical analysis, and machine learning.

She currently holds faculty appointments in Health Policy and Management and in Psychiatry in the School of Medicine at the University of Pittsburgh. She is core faculty at the Center for Research on Health Care at the University of Pittsburgh Medical Center and an elected fellow of the Centre for Interuniversity Research and Analysis on Organizations in Montreal, Canada. She has numerous published articles and book chapters. Dr. Peele was the first person chosen by IBM as an IBM Big Data Hero and was voted the 2014 IT News Men & Women of the Year as a top innovator in health care analytics.

Dr. Peele brings 13 years of patient care experience along with 12 years of academic research experience to her position as the leader of health care analytics at the Health Plan. Prior to joining the UPMC in 2006, Dr. Peele was the Vice Chair of the Department of Health Policy and Management at the University of Pittsburgh Graduate School Of Public Health.


  • Bachelor’s degree in economics from Roanoke College
  • Master’s degree and PhD in economics from Virginia Tech
Angela Perri portrait

Angela Perri

Vice President, Strategic Alignment, Transformation and Consumer Innovation
UPMC Health Plan

Angela Perri oversees the Business Transformation Office, Organizational Performance and Project Management Office, Consumer Innovation, Digital Business Development, HealthPlaNET Development, and the CMS Medicare/SNP STARs program. She leads business alignment and prioritization initiatives and oversees planning and prioritization for key strategic business efforts and multidisciplinary approaches for development and growth.

Ms. Perri has nearly 20 years of experience in managed health care and managed behavioral health care. Prior to joining UPMC Health Plan in 2018, she served in executive leadership roles for several Fortune 100 organizations including UnitedHealth Group (Optum), Centene Corporation, and Amerigroup (an Anthem Company). She has led product and program development, strategic planning, eHealth, business development and growth for Medicaid, Children’s Health Insurance Programs (CHIP), Medicare Advantage and Special Needs Plans including dually eligible individuals and commercial products designing and implementing population health management programs for these MCOs/MBHOs in numerous states.

She is also recognized nationally as an expert on population health program designs such as models of care for persons with Intellectual and Developmental Disabilities (IDD), Foster Care (children), Managed Long Term Services and Supports (LTSS) and integrated behavioral health.


  • Bachelor’s degree (cum laude) from Mary Baldwin University
  • Masters of Business Administration with Health Care Administration Emphasis from Colorado Technical University
  • JURAN Certified Six Sigma Black Belt for DMAIC, DMADV, Lean
  • Leadership Pittsburgh, Inc. Class XXXV
  • Board of Directors, Allegheny Family Network
  • Adjunct Professor, University of Pittsburgh School of Public Health
James Schuster portrait

James Schuster, MD, MBA

Associate Chief Medical Officer and Senior Vice President, Medical and Behavioral Services
UPMC Insurance Services Division

James Schuster, MD, MBA is the Associate Chief Medical Officer and Senior Vice President, Medical and Behavioral Services for the UPMC Insurance Services Division. He provides oversight to medical staff as well as leadership for integrated medical and behavioral services and the UPMC Center for High-Value Health Care

Dr. Schuster has served in key clinical leadership roles at Community Care Behavioral Health Organization and UPMC Health Plan over nearly two decades. He has led teams at the UPMC Center for High-Value Healthcare that have secured several awards from the Patient Centered Outcomes Research Institute and other funders focused on integrated care, shared decision making, and medication assisted treatment. He is a Clinical Professor in the Department of Psychiatry at the University of Pittsburgh. He is board certified in psychiatry and in the subspecialties of geriatric psychiatry and addiction psychiatry.


  • Medical degree from the University of Louisville
  • Completed his residency in psychiatry and MBA at the University of Pittsburgh
KC Turan

K.C. Turan

Senior Vice President, Chief Risk, Compliance & Ethics Officer
UPMC Insurance Services Division

Mr. Turan is responsible for overseeing and leading the cross-organizational compliance; ethics; privacy; enterprise risk management (ERM); fraud, waste, abuse and recoveries; quality assurance and operational integrity; and data governance programs for UPMC Insurance Services.

With roughly 20 years of experience in the corporate governance, risk management and compliance (GRC) field, Mr. Turan has an extensive and highly successful track record of building, implementing and leading world-class and award-winning GRC programs across a number of the most dynamic and heavily regulated industries, including health care, banking and financial services, insurance, and technology.

Prior to joining UPMC, Mr. Turan held executive corporate governance roles at Blue Shield of California, Dun & Bradstreet, and Bank of America.


  • Bachelor’s degree from University of Pennsylvania
  • Juris Doctor degree from Loyola Marymount University
  • Master of Business Administration from UCLA Anderson School of Management
Helene Weinraub portrait

Helene Weinraub

Vice President, Medicare
UPMC Health Plan

Ms. Weinraub oversees the overall performance, strategic direction, and program development for UPMC Health Plan’s Medicare products. Prior to joining UPMC, she led a national consulting firm, W Squared Health, specializing in Medicare Advantage and Dual products.

Previously, Ms. Weinraub has taught strategic management at the University of Pittsburgh and held senior leadership positions at Highmark Blue Cross Blue Shield and Metropolitan Jewish Geriatric Health System in Brooklyn, NY. She has also served on the Governor’s Intergovernmental Council on Long Term Care.


  • Bachelor’s degree (cum laude) from University of Michigan
  • Master’s degree in Public Health from University of Michigan School of Public Health
David Weir portrait

David Weir, CSP, ARM

UPMC Workpartners

David Weir leads UPMC Workpartners, which provides health and productivity solutions for employees of high-performing companies across the United States. UPMC Workpartners’ suite of services includes a range of innovative programs, consulting, and technology designed to reduce health-related costs while increasing employee productivity for many of the country’s largest employers. These programs include human capital and absence management services, commercial workers’ compensation, wellness and health coaching, employee assistance programs, employer on-site services (on-site health centers, near-site health centers, and mobile units), health and productivity consulting, and data analysis.

Before becoming President of UPMC Workpartners in 2003, Mr. Weir served for six years as Vice President of Network Development and Claim Services for UPMC. Prior to that, he was Assistant Vice President for the brokerage firm of Sedgwick James.


  • Bachelor’s degree in health and safety from Indiana University
  • Certifications include Certified Safety Professional (CSP), and Associate Risk Management (ARM)