UPMC Health Plan
Pittsburgh (October 1, 2020) – UPMC Health Plan is pleased to offer UPMC for Life, the largest individual Medicare Advantage plan in Western Pennsylvania. In 2021, UPMC for Life will include enhanced benefits that aim to expand our members’ ability to receive the highest quality health care services in the most affordable way.
UPMC for Life was awarded 4.5 out of a possible 5 Overall Star Rating for its HMO and PPO plans for 2020 according to ratings released by the Centers for Medicare & Medicaid Services (CMS). Every year, Medicare evaluates plans based on a 5-star rating system. This ranking places UPMC for Life among the highest-rated Medicare plans in the nation. Every UPMC for Life plan provides members with a patient-centric model of care that focuses on delivering quality by caring for the “whole person,” attending to both the physical and emotional health of members in all settings, whether in person or through virtual care in the comfort of their homes.
“In 2021, UPMC for Life will continue to place the health and well-being of our members as our top priority, offering them access to the best doctors and hospitals, affordability, quality services, and protections in place, like no cost preventive care and clinical management programs, to help members manage their health and avoid large, unexpected medical costs,“ said April Golenor, Chief Medicare Officer for UPMC Health Plan. “We understand that out-of-pocket costs are as important as monthly premiums, so we want to give our members maximum value in term of benefits and services, like telehealth, low costs for medications, an allowance to buy health care products, and dental and vision care. We know that keeping costs low for these services is important to our members as they try to stay within their monthly budgets.”
In addition to disease-related stress, UPMC for Life understood the many financial stresses that the pandemic created during 2020, and worked to alleviate those stresses by waiving deductibles, copays, and other cost-sharing for coronavirus testing and treatment. UPMC for Life also increased member access to medications by waiving early refill limits on prescriptions. In 2021, UPMC for Life will continue that commitment to reducing the financial stresses on members when accessing the health care system through the following:
UPMC for Life has expanded their weekly Staying in Touch events to help members understand their benefits changes for 2021. Members will have the opportunity to participate by phone or online from the comfort and safety of home to get all the details on their new and improved benefits. Members can go to upmchp.us/medicare-intouch to see a complete list of event details. For members who want personal help, the award-winning Health Care Concierge is on-hand to answer questions and provide exceptional customer service. The UPMC Health Plan Health Care Concierge team earned 11 awards at the 2020 Stevie® Awards, including three Gold Stevie Awards. The Stevie awards are the world’s premier business awards.
The 2021 Annual Election Period is Oct. 15 through Dec. 7, 2020. Medicare beneficiaries can add or drop Part D prescription drug coverage, switch their current plan, or change to a Medicare Advantage plan, or change to Original Medicare. Changes in coverage will be effective Jan. 1.
Medicare beneficiaries who are interested in UPMC for Life can get information on the 2021 plans online at www.upmchealthplan.com/medicare or by calling UPMC for Life toll-free at 1-877-381-3765 seven days a week from 8 a.m. to 8 p.m. TTY users should call 711.
For more information about UPMC’s best doctors and hospitals, go to www.upmchealthplan.com/best.
UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.
About UPMC Insurance Services
Serving more than 3.9 million members, UPMC Insurance Services is owned and operated by UPMC, a world-renowned health care provider and insurer based in Pittsburgh, Pa. UPMC Insurance Services includes commercial products from UPMC Health Plan for groups as well as individuals. Commercial products also include workers' compensation and employee assistance from nationally known Workpartners. Government products include Medicare Advantage (UPMC for Life); special needs plans for those eligible for Medicare and Medical Assistance (UPMC for Life CompleteCare and UPMC Community HealthChoices); Medical Assistance (UPMC for You); and Children's Health Insurance Program (UPMC for Kids). Community Care Behavioral Health, one of the nation's largest managed care behavioral health organizations, offers a full range of services to Commercial and Medical Assistance members. For more information, visit www.upmchealthplan.com.